Operations Supervisor - Airline Catering Operations

LSG Sky Chefs•Santa Ana, CA

3d•Onsite

About The Position

Join our fast-paced airline catering operation as an Operations Supervisor. We're seeking an energetic, hands-on leader who enjoys motivating teams, driving operational excellence, and ensuring the delivery of high-quality products to our airline customers. In this role, you will oversee daily production activities, lead and develop frontline employees, monitor safety and quality standards, and ensure flights are catered accurately and on time. The ideal candidate thrives in a dynamic environment, effectively manages shifting priorities, and fosters a culture of accountability, teamwork, and continuous improvement. You will supervise a team of 20-25 hourly employees.

Requirements

Bachelor’s degree or equivalent knowledge required
One to three years of related work experience required
Problem solving and leadership skills
Strong interpersonal and communication skills
Ability to develop and lead others to obtain desired results & achieve productivity goals
Working knowledge of OSHA, Good Manufacturing Practice (GMP), FDA, USDA and EPA regulations
Excellent verbal, written and organizational skills required along with the ability to multi-task
Good knowledge of Microsoft Office and Windows-based computer applications

Responsibilities

Ensure that the area of responsibility is properly organized, staffed and directed and that all delivery times are being met timely
Conduct daily work group meetings
Schedule and control staff to meet labour productivity and overtime targets
Ensure compliance with all government regulatory agencies standards (example: Food and Drug Administration (FDA), United Stated Department of Agriculture (USDA), Occupational Safety and Health Administration (OSHA), Environmental Protection Administration (EPA), Department of Transportation (DOT), Hazard Analysis and Critical Control Points (HACCP), etc.)
Document and follow up on all department processes in order to implement improvements
Ensure on-time and accurate production and/or catering of all flights
Monitor and ensure compliance with all safety regulations
Other duties as deemed necessary
Guide, motivate and develop staff within the Human Resources policies
Make the company's values and management principles live in the department(s)
Manage productivity hours and costs in the area of responsibility; initiate and steer corrective actions in case of deviations
Participate and support company sponsored initiatives such as Quality, HACCP, Lean Manufacturing, Employee Safety and Production systems