Operations Specialist, Night Shift - 12:00 am - 8:30 am

Lime•San Francisco, CA

3d•$24 - $24•Onsite

About The Position

As a global leader in micromobility, Lime is on a mission to build a future where transportation is shared, affordable and carbon-free. A Time Magazine 100 Most Influential Company, Lime has powered more than one billion rides in close to 30 countries across five continents, spurring a new generation of clean alternatives to car ownership. Learn more at li.me. We are looking for Operations Specialists to join our team. In this role, you will help deploy and retrieve our fleet of shared electric vehicles. You will support partnerships with cities, battery management operations, and much more. This is an exciting role where you will wear many ‘helmets’ to support the Lime team. NIGHT SHIFT: This is a full-time warehouse-based position that requires you to be onsite during your assigned shift. The night shift hours for this position are 12:00 am - 8:30 am. The shift available for this position is Wednesday - Sunday.

Requirements

Must be at least 21 years of age with a valid in-state driver license and clean driving record
Experience in a similar position with knowledge of the local geography
Ability to understand and communicate in English at a level sufficient to follow safety procedures, read and complete required documentation, utilize mobile applications and tools, and communicate effectively with supervisors and team members.
Ability to drive large vans and work outdoors in all weather conditions
Ability to lift up to 65lbs on a frequent basis required
Knowledge of cell phone applications. iOS experience preferred
Ability to work various shifts including evenings and weekends
Experience safely operating a pallet jack or push cart
Strong problem-solving skills, with the ability to perform quick and efficient repairs
Self-motivated and the ability to work independently with minimal supervision
Strong organizational skills with the ability to manage daily tasks
A safety-oriented mindset, capable of conducting rigorous quality checks
Excellent communication skills with the ability to interact with team members, riders, and city officials

Nice To Haves

iOS experience preferred

Responsibilities

Safely operate a van for several hours a day to assist with the deployment and retrieval of Lime electric vehicles within the local market
Interact with the local community to retrieve vehicles critically assessing risk to not compromise safety and occasionally using de escalation skills
Address and resolve issues with city requests related to stickers, reflectors, and other minor issues as outlined by Lime established service level agreements
Maintain communication with the team including peers, shift lead, and manager
Participate in Lime events including providing support with valet services, assisting in staging and conducting safety reviews while ensuring the cleanliness of our vehicles
Support battery management operations when applicable by ensuring accurate documentation, safety measures, and quality checks are completed
Perform preventative maintenance on our vehicles by identifying and completing small repairs including but not limited to brake adjustments and tire inflation, and assisting with the rotation of scooters and supporting in warehouse flow
Monitor designated zones by conducting on-foot patrols of the local area to ensure vehicle parking compliance and tidiness in accordance with city requests
Detect and report uncommon situations related to on the ground service and product
Occasionally assist customers in field by providing support related to Lime vehicles
Follow established safety procedures to ensure Lime riders are on the safest vehicles
May operate a pallet jack or push cart on an as needed basis
Additional job related tasks as assigned

Benefits

Comprehensive Health & Wellness: A choice of medical, dental, and vision plans.
Company-paid life and disability insurance
Company-funded mental health benefits
Financial & Retirement Planning: 401(k) plan with both pre-tax and Roth options
Access to a Health Savings Account (HSA) with a monthly company contribution
Family & Fertility Support: Paid parental leave for birthing and non-birthing parents
Fertility and family-forming benefits
Paid Time Off: Accrued vacation based on years of service, paid leave
10 company holidays
Unique Lime Perks: Complimentary use of Lime vehicles in participating cities
A monthly phone allowance
Dedicated learning and development days
Access to perks including One Medical, Wellhub, and Headspace