Operations Specialist

. Crane Worldwide Logistics . • Houston, TX

5d • Onsite

About The Position

The Operations Specialist will be responsible for preparing documentation, tracking and tracing cargo, communicating with clients and vendors, and ensuring excellent service execution. This role requires a strong understanding of the Import/Export industry and the ability to work in a fast-paced environment. The specialist will also be responsible for seeking the most profitable mode of shipment while meeting client requirements.

Requirements

• Knowledge of the Import/Export industry preferred.
• Interpersonal skills necessary to communicate (verbally and intuitively) effectively with both clients and internal personnel.
• The ability to work in a fast-paced environment.
• Must be career-oriented, hard-working, quick learner and have excellent recall for past events/situations/numbers.
• Strong knowledge of personal computers.
• Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components.
• Sitting for extended periods of time.
• Vision abilities required by this job include close vision and the ability to adjust focus.
• Job will require regular and punctual attendance as well as presence on-site at the assigned work location.
• High School Diploma or GED required.
• Minimum 4 years related experience.
• Minimum 3 years industry experience preferred.
• Experience managing and supporting cross-border operations between Canada, Mexico, and the United States.

Nice To Haves

• Professional certification may be required in some areas.

Responsibilities

• Prepare documentation, dock receipts, bills of lading, export declarations.
• File SED’s (Shippers Export Declarations).
• Track and trace cargo as necessary to insure proper movement and delivery.
• Provide accounting department with proper and correct billing information.
• Communicate with clients regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).
• Communicate with vendors/suppliers regarding shipment dispatch, routing, pricing, and rates.
• Communicate & correspond with other Company branches and agents for client satisfaction, and ensure excellent service execution.
• Seek the most profitable mode of shipment, yet meet client’s requirement for the movement of freight.
• Other duties as assigned.

Benefits

• Quarterly Incentive Plan
• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
• Excellent Medical, Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Referral Bonuses
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED