Operations Specialist (Sun- Wed|06:00 - 18:00)

. Crane Worldwide Logistics .Dallas, TX
Onsite

About The Position

The Operations Specialist will be responsible for preparing documentation, processing dock receipts and bills of lading, and handling export declarations. This role involves filing SED’s (Shippers Export Declarations), tracking and tracing cargo to ensure proper movement and delivery, and providing accurate billing information to the accounting department. The specialist will also communicate with clients regarding freight disposition, including tracking, tracing, routing, dispatching, and rate quotations. Additionally, they will liaise with vendors/suppliers on shipment dispatch, routing, pricing, and rates, and collaborate with other Company branches and agents to ensure client satisfaction and excellent service execution. A key aspect of this role is to identify the most profitable shipping modes while meeting client requirements for freight movement. Other duties may be assigned as needed.

Requirements

  • High School Diploma or GED required.
  • Minimum 4 years related experience.
  • Strong knowledge of personal computers.

Nice To Haves

  • Knowledge of the Import/Export industry preferred.
  • Interpersonal skills necessary to communicate (verbally and intuitively) effectively with both clients and internal personnel.
  • The ability to work in a fast-paced environment.
  • Must be career-oriented, hard-working, quick learner and have excellent recall for past events/situations/numbers.
  • Minimum 3 years industry experience preferred.
  • Professional certification may be required in some areas.

Responsibilities

  • Prepare documentation, dock receipts, bills of lading, export declarations.
  • File SED’s (Shippers Export Declarations).
  • Track and trace cargo as necessary to insure proper movement and delivery.
  • Provide accounting department with proper and correct billing information.
  • Communicate with clients regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).
  • Communicate with vendors/suppliers regarding shipment dispatch, routing, pricing, and rates.
  • Communicate & correspond with other Company branches and agents for client satisfaction, and ensure excellent service execution.
  • Seek the most profitable mode of shipment, yet meet client’s requirement for the movement of freight.
  • Other duties as assigned.

Benefits

  • 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
  • Excellent Medical, Dental and Vision benefits
  • Tuition Reimbursement for education related to your job
  • Employee Referral Bonuses
  • Employee Recognition and Rewards Program
  • Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
  • Employee Discounts
  • Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates
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