910-Building Maintenance - 2035-910 Operations Specialist

Village Management Services•Laguna Woods, CA

4d•Onsite

About The Position

Under general supervision, this role assists with the coordination of services provided by staff, vendors, and contractors. The Operations Specialist schedules appointments, provides information to callers, prepares written communications, reviews reports, and maintains data and records. This position relieves supervisors of clerical work and minor administrative and business details. The work involves regular contact with other divisions, departments, residents, vendors, contractors, and the public.

Requirements

Graduation from high school supplemented by courses in business.
Experience in dealing with the public in a business environment, keyboarding and clerical work or any equivalent combination of education and experience.
Knowledge of the occupational hazards and safety precautions of the job.
Knowledge of PC and applicable software programs.
Knowledge of modern office equipment, practices, systems and procedures.
Knowledge of secretarial practices and procedures.
Knowledge of basic maintenance and construction practices and procedures.
Ability to handle multiple tasks during the work day.
Ability to communicate effectively with various levels of management and the public.
Ability to prepare routine reports and answer questions from records.
Ability to read, understand, interpret and explain rules and regulations.
Ability to type 55 words per minute.
Ability to take notes and transcribe rapidly and accurately.
Ability to relate to the needs and concerns of senior citizens.
Ability to maintain effective working relationships with co-workers, the public and to deal with public relation problems courteously and tactfully.
Ability to pass respiratory pulmonary function test.
Ability to pass qualitative and/or quantitative respirator fit test.
Possession of a valid California Driver’s License.

Nice To Haves

Regular attendance required.
All duties performed on-site for the Community.

Responsibilities

Coordinates and schedules appointments for Assistant Directors, Managers, Operations Supervisors, and/or Coordinators.
Assists with the coordinating, scheduling, and tracking of union personnel, inspector, and contractor work activities.
Processes work orders for outside contractor work.
Maintains records of inspection findings, work orders, and contractor work completions.
Reviews, codes and compiles vendor/contractor invoices for approval by supervisor/manager.
Prepares documentation to obtain public agency permits.
Manages the Assistant Director's schedule, and assists them in daily activities including note taking, report creating, information gathering, and task follow-up.
Visits sites within the Community to observe and report on property conditions.
Gathers material for reports, forms, and summaries; checks against records to secure complete and accurate information.
Prepares requisitions for contractor services, materials and equipment.
Takes notes and transcribes into letters, reports, memorandums, and other material.
Composes and types form letters of a standardized nature for review by a superior.
Types a variety of materials from draft copy, notes or detailed instructions.
Maintains office files, posts data to records, compiles and computes data from files and other sources in preparing complex reports.
Prepares and maintains moderately complex fiscal, operating and other records.
Provides information to the public concerning rules, regulations and activities of operations departments.
Refers difficult and unusual problems to an appropriate supervisor.
Assists in the preparation and distribution of agendas and supporting materials for department staff and safety meetings.
Takes notes, transcribes, and distributes minutes and related information.
Drives a vehicle to meetings, workshops, and other job related responsibilities.
Works effectively with co-workers, customers and others by sharing ideas in a constructive and positive manner; listens to and objectively considers ideas and suggestions from others; keeps commitments; keeps others informed of work progress, timetables and issues; addresses problems and issues constructively to find mutually acceptable and practical business solutions; addresses others by name, title or other respectful identifier; and respects the diversity of our workforce in actions, words and deeds.