Operations Specialist (Orange City, FL)

FCC Environmental Services•Orange City, FL

6d•Onsite

About The Position

The Operations Specialist provides day-to-day support across office operations and dispatch functions. This position plays a key role in ensuring smooth internal workflows, assisting with scheduling, data entry, customer coordination, and general administrative tasks. The ideal candidate is organized, flexible, and able to work effectively in a fast-paced environment.

Requirements

High school diploma or equivalent required.
1+ years of experience in an office, customer service, dispatch, or administrative support role preferred.
Strong organizational and time management skills.
Basic proficiency with computers and standard office software (e.g., Microsoft Office, Excel, email systems).
Strong verbal and written communication skills.
Ability to multi-task and adapt to changing priorities.
Comfortable working independently and as part of a team.

Responsibilities

Assist with dispatching and scheduling of field personnel or service routes.
Provide administrative support including filing, data entry, document preparation, and recordkeeping.
Answer phones, respond to emails, and communicate effectively with customers and team members.
Support office operations by ordering supplies, maintaining office organization, and handling basic clerical tasks.
Help track job progress and ensure accurate documentation of services performed.
Coordinate with drivers, technicians, or service crews to support daily operations.
Input and update information in dispatch or scheduling software.
Assist with reporting, and maintaining compliance records as needed.
All billing for GEL locations and hauling.
Enter received payments from customers.
Process credit card payments.
Perform collection calls.
Any additional task assigned by supervisor and/or manager.