Operations Specialist

MORALES INTERNAL STAFF LLC • Indianapolis, IN

10d • Onsite

About The Position

The Operations Specialist at Morales Group is responsible for the recruitment and placement of qualified candidates for assigned areas of responsibility. This role manages the recruitment cycle, establishes multiple recruiting strategies with multiple resources, and continually exhibits the core values of the organization. In a small market, the recruiter's responsibilities will include administrative duties such as processing all teammates, assisting with the multi-line phone system, managing the front lobby, and using problem-solving skills to support current and future teammates. The role also performs basic employee records maintenance, such as address changes, recording availability calls, and researching issues/concerns/questions. Additionally, the Operations Specialist maintains employee applications and required onboarding forms, ensuring an excellent teammate experience.

Requirements

• High School Diploma or equivalent.
• Strong communication skills.
• Great active listening skills.
• Ability to be accurate, concise, and detail-oriented.
• Ability to live core values daily: humble, courageous, and a light.

Nice To Haves

• Knowledge of other languages is helpful but not required.
• Higher Education preferred.

Responsibilities

• Manage the recruitment cycle from start to finish.
• Review internal database for social security number mismatch and take appropriate action.
• Accurately enter employee payment information into the database (i.e., pay card, direct deposit, etc.).
• Ensure all teammate interactions are promptly and accurately documented in our ATS.
• Process E-Verify Cases and follow-up on any outstanding cases in accordance with Federal guidelines.
• Complete TNC forms and direct associates to the Social Security Administration as required.
• Assign employee application for new hires and rehires in the database for immediate start.
• Manage the Form I-9 for completeness and accuracy.
• Contact employees with Form I-9 errors to correct.
• Track expiring work authorization documents and work with the Ops team to update.
• Enter application and onboarding information into the database.
• Maintain and manage the I-9 Advantage system for the respective branch.
• Perform candidate interviews to assure the proper teammate meets job description qualifications.
• Enter accurate and highly detailed information from all interviews into our ATS.
• Assist with the walk-in overflow (i.e., help employees with filling out applications and through the onboarding process).
• Complete the necessary amount of outbound and inbound calls daily.
• Perform employee orientations prior to the start date.
• Conduct searches in our ATS or other resume databases for suitable candidates.
• Continuously search for potential employee candidates on CareerBuilder and through referrals.
• Assist with multiple in-house and external resources simultaneously, such as job fairs and hiring events, to attract a high-volume of qualified candidates.
• Use good judgment and make independent selection of candidates to be presented to the client for consideration; coordinate interviews accordingly.
• Work closely with the Operations and Sales Team, consulting daily on the status of orders, client communication, and possible strategies for optimum achievement of placement success and customer satisfaction.
• Receive orders for direct hire positions from the client and communicate candidate recommendations throughout the interview/selection process.
• Develop and maintain relationships and loyalty with clients and candidates through regular callbacks, check-in calls, and in-person visits.
• Ensure that records in our ATS database are kept updated and all information is current.
• Assist the Operations/sales team on calls to current/future clients to develop a relationship with the current/future companies and to gain an understanding of the positions/requirements.
• Travel to recruiting fairs, customer sites, prospective customer sites, training, and meetings as required.
• Maintain good communication/working relationships with all departments in the organization.
• Report all hazardous conditions/equipment to his/her manager immediately.
• Use independent judgment and discretion on behalf of the organization in the performance of these duties.

Benefits

• Health insurance – Medical, vision, dental and life insurance plans available.
• Disability Insurance – Short-term and long-term coverage.
• Paid Baby Bonding Time
• Competitive PTO
• 401k Plan
• Professional Development – From our Udemy partnership to monthly workshops to continuing education tuition reimbursement program.
• A culture of Giving Back – 16 Paid Volunteer Hours
• Passport Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED