Operations Specialist

International Rescue Committee•Iowa City, IA
•$21 - $23•Onsite

About The Position

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. Job Overview: The Operations Specialist supports operational functions and provides related administrative support, resulting in a well-functioning, compliant environment for staff, clients, and partners. This position requires strong organization, creative problem-solving, personal initiative, and working well in a distributed, multicultural, fast-paced environment. This position reports to the Executive Director.

Requirements

  • Minimum of 1 year of experience in administrative or operational support roles.
  • Strong organizational and time-management skills.
  • Ability to follow established procedures and manage multiple tasks.
  • Basic IT troubleshooting skills.
  • Clear and professional communication skills.
  • Proficiency in Microsoft Office Suite.
  • Ability to work independently and collaboratively in a team environment.
  • Commitment to IRC’s values of service, accountability, integrity, and quality.
  • Bachelor’s degree or equivalent combination of education and directly related experience.
  • Fluency in English required.

Nice To Haves

  • Prior experience coordinating volunteers or interns is preferred.

Responsibilities

  • Support day-to-day S&S-related needs.
  • Support the management of IT and communications infrastructure management, including properly tracking and communicating hardware and software-related matters.
  • Work with the HQ and Cluster level operational and/or IT staff to address internet or telecommunications service disruptions, collaborating closely with local internet and telecommunications service providers.
  • Order supplies, equipment, etc. in accordance with supply chain and financial compliance guidelines and coordinate servicing and repairs as needed.
  • Support office inventory including contribution-in-kind (CIK), day-to-day storage, tracking, and reporting of inventory and asset movement.
  • Coordinate vendor billing/invoices in partnership with the Finance team.
  • Support Executive Director on office equipment leases and coordinate repairs and improvements with vendors and property managers as needed.
  • Aid in the allocation of workspaces and support related employee lifecycle needs such as building access.
  • Support the smooth functioning of office infrastructure, including communications equipment and services.
  • Assist with planning and coordinating office events and meetings.
  • Other related duties as assigned

Benefits

  • 10 sick days
  • 10 US holidays
  • 20-25 paid time off days depending on role and tenure
  • medical insurance starting at $120 per month
  • dental starting at $7 per month
  • vision starting at $5 per month
  • FSA for healthcare and commuter costs
  • a 403b retirement savings plans with immediately vested matching
  • disability & life insurance
  • an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
  • 10 paid sick leave
  • 10 U.S. holidays
  • 20-25 generous paid time off based on role and tenure
  • medical insurance starting at $163/month
  • dental starting at $6.50/month
  • vision starting at $5/month
  • flexible spending accounts (healthcare, dependent care, and commuter)
  • a 403(b) retirement savings plan with employer match (immediate vesting) along with a non-elective employer contribution based on age and years of service (3-year vesting)
  • disability and life insurance
  • an Employee Assistance Program (EAP) offering confidential counseling and support services for employees and their families.
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