Operations Specialist, Student And Family Empowerment Operations

DPS•Denver, CO

1d•Onsite

About The Position

Manages end-to-end operations for the School Transformation and Family and Community Engagement departments. This role cultivates partnerships, maintains systems for continuity and clear communication with students, families, and schools, and oversees daily operations across the department(s). Responsible for system management, data analysis, communications, and training, the role focuses on improving support services and orchestrating cross-functional process enhancements to ensure efficient operations that empower students and families.

Requirements

Bachelor's in related field or relevant work experience required
Three+ years of program oversight and/or school operations experience, or experience in operations service delivery
Demonstrated experience in system management, data analysis, communications, and project coordination
Must have a valid Colorado driver’s license or be able to obtain a Colorado driver’s license within the state’s required time frame for new residents and meet the District’s insurability requirements.
Live and work with a permanent home address in Colorado while working with us.
Have the ability with or without accommodations to meet the physical demands of the position.

Nice To Haves

Master's Degree in related field preferred
Preferred experience facilitating group decision making, including skills in managing conflict, driving alignment, and relationship management with design thinking experience a plus
Project Management Professional, ProSci Certified preferred

Responsibilities

Maintains and monitors operational systems and processes within the department(s) to ensure continuity, clarity, and coherence in service delivery and communications to students, families, and schools
Oversees day-to-day operations for implementing district priorities from the departments, including system management, data analysis, communications, training, and other projects
Identifies process gaps and troubleshoots opportunities to create efficient structures, processes, and procedures to enhance the overall customer and employee experience for department stakeholders
Works cross-functionally to orchestrate system and process enhancements and develop solutions that ensure efficient and effective operations supporting student and family empowerment
Provides administrative support and assists in carrying out specific tasks based on established procedures to ensure department priorities and objectives are met
Cultivates, nurtures, and sustains partnerships between the School Transformation and Family and Community Engagement departments and other district departments to streamline operational workflows
Prepares and distributes communications, reports, and other documents related to department operations
Other duties as assigned