Operations Specialist

Southeastern Property Management LLC• Remote, GA, US, GA
•$65,000 - $75,000•Onsite

About The Position

SPM, LLC is seeking a versatile, solutions-focused Traveling Operations Specialist to support student housing communities across our Louisiana, Georgia, Alabama, and Mississippi portfolio. This role provides hands-on operational leadership and temporary on-site support to communities experiencing staffing transitions, performance challenges, or peak move-in and turn activity — a great fit for someone who enjoys travel, variety, and making an immediate impact.

Requirements

  • 2+ years of experience in property management, multifamily, or student housing operations; on-site leasing or management experience required
  • Strong leadership, communication, and time-management skills; comfortable adapting to a variety of assignments and property needs
  • Working knowledge of Fair Housing requirements and property management software (Entrata)
  • Willingness and ability to travel extensively across a multi-state portfolio, including extended stays as needed
  • Valid driver's license, auto insurance and reliable transportation

Responsibilities

  • Provide temporary on-site operational and management support to communities that are short-staffed, in transition, or need additional leadership — stepping into Community/Property Manager duties when needed
  • Support and coach leasing teams to achieve leasing, pre-lease, and occupancy goals, ensuring all leasing activity follows Fair Housing guidelines
  • Review property performance and recommend strategies to increase traffic, conversion, and occupancy
  • Coordinate unit turn, make-ready, and move-in schedules with maintenance and leasing teams around the academic-year leasing cycle
  • Support resident relations and conflict resolution, and respond to resident service requests to maintain satisfaction and retention
  • Support property accounting functions — posting rental payments, preparing bank deposits, monitoring delinquency, and assisting with month-end reporting and AR reconciliation
  • Audit lease files and resident records for expirations, renewals, and other items requiring timely administrative action
  • Assist with training, developing, and supervising on-site staff to ensure consistent operational and service standards
  • Maintain accurate records in Entrata and support the accuracy of on-site marketing and social media presence
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