Operations Specialist

International Rescue Committee•Iowa City, IA

9d•Hybrid

About The Position

The Operations Specialist supports operational functions and provides related administrative support, resulting in a well-functioning, compliant environment for staff, clients, and partners. This position requires strong organization, creative problem-solving, personal initiative, and working well in a distributed, multicultural, fast-paced environment. This position reports to the Executive Director.

Requirements

Minimum of 1 year of experience in administrative or operational support roles.
Demonstrated Skills and Competencies: Strong organizational and time-management skills.
Ability to follow established procedures and manage multiple tasks.
Basic IT troubleshooting skills.
Clear and professional communication skills.
Proficiency in Microsoft Office Suite.
Ability to work independently and collaboratively in a team environment.
Commitment to IRC’s values of service, accountability, integrity, and quality.
Bachelor’s degree or equivalent combination of education and directly related experience.
Fluency in English required.

Nice To Haves

Prior experience coordinating volunteers or interns is preferred.

Responsibilities

Support day-to-day S&S-related needs.
Support the management of IT and communications infrastructure management, including properly tracking and communicating hardware and software-related matters.
Work with the HQ and Cluster level operational and/or IT staff to address internet or telecommunications service disruptions, collaborating closely with local internet and telecommunications service providers.
Order supplies, equipment, etc. in accordance with supply chain and financial compliance guidelines and coordinate servicing and repairs as needed.
Support office inventory including contribution-in-kind (CIK), day-to-day storage, tracking, and reporting of inventory and asset movement.
Coordinate vendor billing/invoices in partnership with the Finance team.
Support Executive Director on office equipment leases and coordinate repairs and improvements with vendors and property managers as needed.
Aid in the allocation of workspaces and support related employee lifecycle needs such as building access.
Support the smooth functioning of office infrastructure, including communications equipment and services.
Assist with planning and coordinating office events and meetings.
Other related duties as assigned

Benefits

10 sick days
10 US holidays
20-25 paid time off days depending on role and tenure
medical insurance starting at $120 per month
dental starting at $7 per month
vision starting at $5 per month
FSA for healthcare and commuter costs
a 403b retirement savings plans with immediately vested matching
disability & life insurance
an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
10 paid sick leave
10 U.S. holidays
20-25 generous paid time off based on role and tenure
medical insurance starting at $163/month
dental starting at $6.50/month
vision starting at $5/month
flexible spending accounts (healthcare, dependent care, and commuter)
a 403(b) retirement savings plan with employer match (immediate vesting) along with a non-elective employer contribution based on age and years of service (3-year vesting)
disability and life insurance
an Employee Assistance Program (EAP) offering confidential counseling and support services for employees and their families.