Operations Specialist

Acosta•Chesterfield, MO

16d

About The Position

As an Operations Specialist – In-Store , you’ll play a pivotal role in driving retail excellence across local markets and channels. You’ll be the go-to expert for retail support, training, and process guidance—ensuring every store meets productivity and compliance goals while delivering a seamless customer experience.

Requirements

High School Diploma or GED required.
Minimum of 3 years of experience in marketing, retail operations, or reporting.
Proficiency in Retail iQ report functions.
Familiarity with NARS reporting tools and workflows.
Working knowledge of MDM system functions
Strong analytical and comprehension skills.
Sound judgment and decision-making abilities.
Ability to work independently with minimal supervision.
Excellent time management and organizational skills.
Ability to see and perceive color accurately.
Strong listening and communication skills.

Responsibilities

Ensure all objective submissions meet standardized compliance and capacity management requirements.
Collaborate with retail management to review promotions before release, ensuring alignment and readiness.
Audit content locker submissions for consistency and compliance with brand standards.
Support local geography requests and provide training to maintain standardized processes.
Analyze and review dashboards with retail teams prior to releasing new or discontinued items.
Manage promotional dashboards daily, including submission and escalation of retail requests.
Accurately complete territory changes by established deadlines.
Provide responsive support to supervisor requests and contribute to cross-functional initiatives.
Identify inefficiencies in retail systems and lead efforts to improve processes.
Maintain and enforce published retail system procedures to ensure operational consistency.