Operations Specialist, Commercial Operations Specialist

DoorDash USAConcord, CA
$24 - $35

About The Position

DoorDash Labs is an independent team within DoorDash. We explore robotics and autonomy to transform last-mile logistics through drone delivery in the long term. If you have a passion for applying autonomous aviation technologies in a service used by millions of people, then we want to talk to you! About the Role This role offers a unique opportunity to participate and build regulated drone delivery operations by: Working cross functionally with Flight Operations and being a part of the Ground Operations team Identifying operational risk and escalating safety-critical matters to the Ground Operations Lead Assessing & standardizing Commercial Operations processes Working on other Commercial Operations associated tasks assigned by mgmt You’re excited about this opportunity because you will… Support the Ground Operations team in assigned tasks Collaborate with software and hardware teams to provide structured operational feedback on production systems and tools Work closely with Flight Operations & support on the ground

Requirements

  • You have strong operational judgment and risk-based decision-making capability
  • You communicate clearly with executive leadership, maintenance, and operations crew
  • You maintain uncompromising standards for safety, compliance, documentation, and accountability
  • You thrive in environments where precision, operational discipline, and scalability are critical

Responsibilities

  • Support the Ground Operations team in assigned tasks
  • Collaborate with software and hardware teams to provide structured operational feedback on production systems and tools
  • Work closely with Flight Operations & support on the ground
  • Working cross functionally with Flight Operations and being a part of the Ground Operations team
  • Identifying operational risk and escalating safety-critical matters to the Ground Operations Lead
  • Assessing & standardizing Commercial Operations processes
  • Working on other Commercial Operations associated tasks assigned by mgmt

Benefits

  • a 401(k) plan with employer matching
  • 16 weeks of paid parental leave
  • wellness benefits
  • commuter benefits match
  • paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
  • medical, dental, and vision benefits
  • 11 paid holidays
  • disability and basic life insurance
  • family-forming assistance
  • a mental health program
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