Operations Specialist

. Crane Worldwide Logistics . • Itasca, IL

5d • $17 - $23 • Onsite

About The Position

The Operations Specialist will be responsible for preparing documentation, tracking and tracing cargo, communicating with clients and vendors, and ensuring excellent service execution. This role involves financial KPI monitoring, job billing, quoting domestic transportation, and updating milestones and pre-alerts for domestic shipments. The ideal candidate will have knowledge of the Import/Export industry, strong interpersonal skills, the ability to work in a fast-paced environment, and be career-oriented, hard-working, a quick learner with excellent recall.

Requirements

• High School Diploma or GED required.
• Minimum 4 years related experience.
• Knowledge of the Import/Export industry preferred.
• Interpersonal skills necessary to communicate (verbally and intuitively) effectively with both clients and internal personnel.
• The ability to work in a fast-paced environment.
• Must be career-oriented, hard-working, quick learner and have excellent recall for past events/situations/numbers.
• Strong knowledge of personal computers.

Nice To Haves

• Minimum 3 years industry experience preferred.
• Professional certification may be required in some areas.

Responsibilities

• Prepare documentation, dock receipts, bills of lading, export declarations.
• File SED’s (Shippers Export Declarations).
• Track and trace cargo as necessary to insure proper movement and delivery.
• Provide accounting department with proper and correct billing information.
• Communicate with clients regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).
• Communicate with vendors/suppliers regarding shipment dispatch, routing, pricing, and rates.
• Communicate & correspond with other Company branches and agents for client satisfaction, and ensure excellent service execution.
• Seek the most profitable mode of shipment, yet meet client’s requirement for the movement of freight.
• Financial KPI Monitoring.
• Job billing- domestic & Crane Freight.
• Quoting- domestic transportation.
• Milestones- update for domestic shipments.
• Pre alerts- enter and submit.
• Other duties as assigned.

Benefits

• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
• Excellent Medical, Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Referral Bonuses
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED