Operations Specialist - Infusion Suites

Infucare Rx Inc on behalf of itself and its subsidiaries•Aston Township, PA

20h•Onsite

About The Position

InfuCare Rx is a leading home infusion provider accredited by URAC and ACHC, offering a specialized approach to caring for patients in need of IV therapy and specialty pharmacy services in the homecare setting. The Operations Specialist will assist in the planning, organization, and implementation of Infusion Suite operations strategies in accordance with the business plans for the Company.

Requirements

High School diploma or equivalent.
Preferred (2) years’ experience as an Intake Authorization Coordinator.
Ambulatory Infusion Suite experience preferred.
Excellent Communication skills including reading, writing, and speaking to effectively handle position responsibilities.
Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction
Computer skills and knowledge of how to enter and access data. Knowledge of Excel, Internet, and Word Processing.
Understand how to calculate and check for correct doses of medication.
Ability to calculate figures and amounts such as discounts, interest, and percentages.
Must demonstrate strong attention to detail.
Possess ability to prioritize, perform multiple tasks at one time, and have good organizational skills.
Work under stress effectively.

Nice To Haves

Experience working in an acute or specialty infusion pharmacy
Experience working in a hospital infusion pharmacy
Experience with sterile compounding
Experience with CPR+ Pharmacy Management System

Responsibilities

Responsible for leading and coordinating multidisciplinary activities pertaining to infusion services, from data analytics to project management of infusion initiatives
Work closely with staff from all departments, with a focus on infusion suite related operations
Develop and execute (in conjunction with Company management) infusion suite operational strategies for the Company
Work directly with Management team in preparing and organizing the startup of new infusion suites with concentration on census, referral source, insurance coordination, intake and sales collaboration
Liaise with key stakeholders on the development and implementation of new infusion suites
Interface with management for the Company to ensure streamlined operational activities to meet business growth and budget goals for infusion suites
Proactively address pharmacy and intake concerns pertaining to Infusion Suite oversight
Review new referrals cleared by intake ensuring all documentation is in patient profile to move forward with dispense
Support infusion suite re-authorization process, and year-end benefit verifications for all suites and provide updates as needed to key stakeholders and patients
Manage ASO infusion sites and foster relationships to build trust
Assist Pharmacist as needed
Address day to day concerns that arise
Train and backup Infusion Suite Coordinators
Monitor and report on operational activities and provide relevant information to Company management
Attend meetings and other functions necessary to perform duties and assist in business development for the company
Monitor day-to-day activities and provide backup as required
other duties as assigned