Operations Specialist

CSA Global LLC•Washington, DC
•Onsite

About The Position

Client Solution Architects (CSA) is seeking an Operations Specialist to support their Navy client onsite in Washington, DC. CSA has a long history of delivering integrated technology and operational support services to the defense and federal sectors. The Operations Specialist will provide 12 hours/day, on-site support in monitoring, collecting, and sharing reporting information associated with the operations of the Shore Enterprise Operations Center (SEOC). The primary responsibility is to maintain situational awareness (SA) and situational understanding (SU) in accordance with the Commander’s Critical Information Requirements (CCIRs) and local directives and standard operating procedures. This role often requires independent work and serves as the command’s first line of critical information flow.

Requirements

  • Must possess and maintain an active Secret Clearance.
  • Bachelor’s degree
  • Five years’ experience in operations center, command center, or communications center operations.
  • Recent relevant experience in emergency management (EM) operations for either federal or state organizations.
  • At least eight years of military service.

Nice To Haves

  • Bachelor’s and master’s degree in EM
  • Direct knowledge of or experience with the Navy installation EM program

Responsibilities

  • Assisting the N37 Staff with the flow of information to the staff, regions and installations.
  • Screening, categorizing, and formatting all incoming message traffic for distribution.
  • Preparing and disseminating briefs in accordance with Commander’s requirements.
  • Supporting, implementing and proposing direction for Crisis Action Team (CAT) operations information management, including using the C4I Suite and all other available information systems in the SEOC.
  • Providing oral and written responses and briefings to queries by Echelon I, II, III, and IV commands, leadership and staff, and by external stakeholders for approval by the Government representative.
  • Promoting knowledge sharing among Echelon I, II, III, and IV commands and other stakeholder organizations through collaborative business processes.
  • Executing Continuity Of Operations (COOP) plans when directed, including deployment to a COOP site.
  • Maintaining and tracking status of equipment in the SEOC.
  • Ensuring compliance with all regulations and policy governing secure communications equipment and procedures.
  • Following local security procedures and supporting Navy Information Assurance (IA) requirements.
  • Properly handling classified material in an open secret secure space.
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