Operations Specialist

SwiftX Inc. • Ontario, CA

29d • Onsite

About The Position

Supervise the pick-up operations of the warehouse, ensuring timely and efficient processing of orders. Coordinate activities with Delivery Service Providers (DSPs) to maintain high service standards. Ensure compliance with safety regulations and company policies throughout warehouse operations. Train and develop warehouse staff on best practices for pick-up and product handling. Monitor inventory levels and manage stock accuracy to ensure availability. Conduct regular performance evaluations and implement strategies for improvement. Facilitate communication between warehouse staff and management to streamline operations. Prepare reports on operational performance, addressing any issues promptly. Manage logistics and coordinate shipment to various warehouses. Lead team meetings to review goals, performance, and address concerns. Handle emergency situations and operational challenges effectively.

Requirements

• Bachelor’s degree or equivalent
• Bilingual Mandarin required
• Minimum 1 years of experience in warehouse supervision within the logistics or last-mile delivery industry.
• Proven ability to lead and motivate a team while maintaining a safe working environment.
• Strong organizational and communication skills, able to work under pressure.

Responsibilities

• Supervise the pick-up operations of the warehouse, ensuring timely and efficient processing of orders.
• Coordinate activities with Delivery Service Providers (DSPs) to maintain high service standards.
• Ensure compliance with safety regulations and company policies throughout warehouse operations.
• Train and develop warehouse staff on best practices for pick-up and product handling.
• Monitor inventory levels and manage stock accuracy to ensure availability.
• Conduct regular performance evaluations and implement strategies for improvement.
• Facilitate communication between warehouse staff and management to streamline operations.
• Prepare reports on operational performance, addressing any issues promptly.
• Manage logistics and coordinate shipment to various warehouses.
• Lead team meetings to review goals, performance, and address concerns.
• Handle emergency situations and operational challenges effectively.

Benefits

• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K
• Medical insurance
• Dental and Vision Insurance
• STD/LTD

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level