Operations Specialist
SwiftX Inc.•Goodyear, AZ
•Onsite
About The Position
SwiftX Inc. is seeking an Operations Specialist. The role focuses on analyzing operational performance, supporting strategic execution of delivery workflows, and contributing to management-level decision processes involving efficiency, cost optimization, and service quality improvement.
Requirements
- Bachelor’s degree in Operations Management, Organizational Management or a related field with relevant operational coursework.
Responsibilities
- Collect and analyze last-mile delivery data to monitor KPIs, identify trends, and deliver data-driven reports for management decision-making.
- Evaluate workflows across pickup, sorting, dispatch, and delivery to recommend cost-saving process improvements and standardize regional procedures.
- Oversee daily route assignments, resource allocation, and scheduling to meet fluctuating demand and maintain continuity during peak periods.
- Analyze logistics expenses—including transportation and labor—to identify cost-reduction opportunities and assist with budget planning.
- Partner with dispatch, warehouse, and customer service teams to resolve bottlenecks, align workflows, and execute logistics projects.
- Research industry standards and benchmark internal performance to identify strategic efficiency improvements.
Benefits
- 7 PTO days
- 5 Paid Sick Leave Days
- 6 Paid Holidays
- 401K 100% Matching up to 2%
- Up to 70% Medical insurance
- 100% Dental and Vision Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
