Operations Specialist

Commonwealth Senior Living Corporate Office • Charlottesville, VA

25d • Remote

About The Position

The Operations Specialist supports communities through transitions, overseeing the planning, direction, and implementation of all programs and policies. They ensure the efficient and effective administration and execution of the company business plan for a specific period. During transitions, they are responsible for marketing and public relations to maintain occupancy goals and strive to ensure resident, family, and associate satisfaction. They work with their leadership team to coordinate resident care, resident activities, and staff development through hiring, training, and scheduling. This role is a Culture Ambassador, modeling and ensuring team members exemplify the company's core values. This is a high travel role (80-90%).

Requirements

• Meets all current requirements of the State of Virginia Department of Social Services Standards and Regulations for Licensed Assisted Living Facilities, and any amendment thereto, as required.
• Two years’ post-secondary education required.
• Minimum of five years’ experience as an Executive Director in Senior Housing.
• Must possess excellent written and verbal communication skills.
• Must demonstrate a warm, outgoing, and compassionate personality.
• Must have demonstrated integrity, maturity, and leadership skills.
• Must have understanding of State of Virginia Department of Social Services Standards and Regulations.
• Acceptable driving record.
• Ability to drive a company vehicle.

Nice To Haves

• College degree preferred.

Responsibilities

• Oversees the planning, direction, and implementation of all programs and policies of the community.
• Ensures the efficient and effective administration and execution of the company business plan.
• Responsible for marketing and public relations activities to maintain occupancy goals during transitions.
• Strives to ensure resident, family, and associate satisfaction.
• Works with the leadership team to coordinate resident care and resident activities.
• Manages hiring, training, and scheduling of community staff.
• Models the core values of the company and ensures all team members exemplify them.
• Responsible for the general well-being and health of residents in the community.
• Ensures the coordination of care and services to the residents, including general oversight of nursing and care staff.
• Ensures the community models the organization’s core values.
• Ensures the community is appropriately staffed with the right personnel in the right places.
• Actively seeks out and rewards top performers, while coaching others to improve.
• Ultimately responsible for all paperwork required by the Department of Social Services, Health Department, and corporate regulations.
• Participates in and conducts direct marketing in and around the community for residents, community services, and staff recruitment.
• Acts as the responsible party before, during, and after formal licensing inspections.
• Ability to drive a company vehicle (required driver).
• Other duties as assigned.

Benefits

• Equal employment opportunities to all employees and applicants for employment.
• Commitment to creating an inclusive and diverse work environment, free from discrimination and harassment of any kind.
• Prohibition of any form of discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
• Upholding principles in accordance with the highest standards set by the law.
• Fostering a workplace where every individual is respected, valued, and empowered to thrive.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree