Operations Specialist Fergus Falls

Northstar Behavioral Health NetworkFergus Falls, MN
Onsite

About The Position

Northstar Behavioral Health Network is a team of professionals that specialize in serving those battling substance use disorders, specifically Opioid Use Disorder and Stimulant Use Disorder. Also specializing in those needing Intensive Residential Treatment Services.

Requirements

  • Comprehensive understanding of all MN Statutes related to providing services for the population NBHN serves.
  • Selecting and maintaining qualified personnel in all positions reporting directly to technician manager.
  • Providing orientation and on-the-job training for technicians and ensuring the authority and responsibilities for each position are defined and understood.
  • Quality and control measures for over staffing ratios and specific duties alongside departmental leads.
  • Quality and control measures over purchasing for metro residential and corporate sites.
  • Quality and control measures over MDH Compliance for metro residential.
  • Excellent organizational management skills.
  • Proficient working knowledge of Procentive, Google Drive, Microsoft Office, general computer use or ability to catch on with ease.
  • Valid MN driver’s license and acceptable driving record.
  • Successful completion of a background study in DHS.
  • Free of chemical use problems for at least one year immediately preceding hire date and sign a statement attesting to that fact.
  • High school diploma or GED.
  • Might be eighteen years old.
  • CPR and 1st Aid certified or willing to participate in courses provided by NBH.

Nice To Haves

  • Outstanding interpersonal relationship building and employee coaching and development skills.
  • Ongoing demonstrated ability to lead team members.

Responsibilities

  • In-directly supervises employees in the Transportation and technician departments.
  • Carries out responsibilities in accordance with the organization's policies, procedures and applicable laws.
  • Manages and provides quality assurance/control over organizational operations and cost of care initiatives.
  • Manages Fleet, including maintenance, insurance, and new purchases.
  • Reviews Financial, operational, and activity analyses and forecasts data to determine department or division progress toward states goals and objectives.
  • Serves as a member of management committees on special studies/duties/ projects, supports quality improvement initiatives and assists in the management of PULSE/ QI data and other supporting data.
  • Collaborates with and follows directives given by the Vice President of Operations to: Set and monitor financial budgets, Execute projects and initiatives; and Review progress and develop required changes in goals or objectives resulting from current status and conditions.
  • Maintains up to date knowledge of laws and statutes required by: Minnesota Department of Human Services 245G, Minnesota Department of Transportation, Applicable Minnesota Department of Health, All other governing bodies.
  • Maintains appropriate communications within the area of responsibility.
  • Practices a high level of confidentiality.
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