Seasonal Operations Specialist
About The Position
The Operations Specialist at Morales Group is responsible for recruitment and placement of qualified candidates for assigned areas of responsibility, managing the recruitment cycle, establishing multiple recruiting strategies with multiple resources, while continually exhibiting the core values of the organization. Responsibilities will include administrative duties such as processing all teammates. Assist in answering the multi-line phone system and managing front lobby. Use problem solving skills to support current and future teammates. Performs basic employee records maintenance such as address changes, recording availability calls, and research issues/concerns/questions. Maintains employee applications and required onboarding forms. Ensure an excellent teammate experience while at the Morales Group.
Requirements
- Bilingual in English and Spanish
- Strong communication skills with great active listening skills.
- Ability to be accurate, concise, and detail oriented.
- Lives our core values daily of being humble, being courageous and being a light.
Nice To Haves
- Knowledge of other languages a plus but not required.
- High School and Higher Education preferred
Responsibilities
- Manage the recruitment cycle from start to finish
- Review internal data base for social security number mismatch and take appropriate action
- Accurately enters employee payment information into data base (i.e. pay card, direct deposit, etc.)
- Ensure all teammate interactions are promptly and accurately documented in ATS.
- Process E-Verify Cases and follow-up on any outstanding cases in accordance with Federal guidelines.
- Complete TNC forms and direct associates to Social Security Administration as required
- Assigns employee application for new hires and rehires in the data base for immediate start
- Manage the Form I-9 for completeness and accuracy
- Contact employees with Form I-9 errors to correct
- Track expiring work authorization documents and work with Ops team to update.
- Enter application and onboarding information into data base.
- Maintain and manage I-9 Advantage system for respective branch.
- Perform candidate interviews to assure the proper teammate meets job description qualifications
- Enter accurate and highly detailed information from all interviews into ATS
- Assist with the walk-in overflow (i.e. help employees with filling out applications and through on-boarding process)
- Completes necessary amount of outbound and inbound calls daily
- Perform employee orientations prior to start date
- Conduct searches in ATS or other resume database for suitable candidates
- Continuously search for potential employee candidates on CareerBuilder and through referrals
- Assist with multiple in-house and external resources simultaneously, such as job fairs and hiring events, to attract a high-volume of qualified candidates
- Use good judgment and make independent selection of candidates to be presented to client for consideration; coordinate interviews accordingly
- Work closely with Operations and Sales Team, consulting daily on the status of orders, client communication, and possible strategies for optimum achievement of placement success and customer satisfaction
- Receive orders for direct hire positions from client and communicate candidate recommendation throughout interview/selection process
- Develop and maintain relationships and loyalty with client and candidates through regular callbacks, check-in calls and in-person visits
- Ensure that records in ATS database are kept updated and all information is current
- Assist the Operations/sales team on calls to current/future clients to develop a relationship with the current/future companies and to gain an understanding of the positions/requirements
- Travel to recruiting fairs, customer sites, prospective customer sites, training and meetings as required
- Maintain good communication/working relationships with all departments in the organization
- Report all hazardous conditions/equipment to his/her manager immediately
- Use independent judgment and discretion on behalf of the organization in the performance of these duties
- In specific regions you will have the responsibility of collecting, reviewing, and inputting timecards from our clients within our ATS, BTS systems
- Travel to other offices may be required from time to time.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
