Operations Specialist – GIS & Field Operations

iWorQ Systems•Logan, UT

2d•Hybrid

About The Position

PublicWorks1, a division of iWorQ Systems, is seeking an Operations Specialist to support and oversee daily operational functions, GIS data workflows, and a team of Field Data Collection Specialists. PublicWorks1 delivers pavement management services and software that help cities and counties assess conditions, manage work, track data, plan budgets, and recommend treatment strategies. The Operations Specialist will report directly to the VP of Operations and work closely with the executive leadership team, playing a critical role in supporting company-wide operational efficiency, field execution, and data quality initiatives. This role is ideal for someone with hands-on GIS experience who is ready to step into a more strategic, leadership-focused operations position.

Requirements

Hands-on experience with GIS software and basic mapping functions
Experience working with shapefiles and spatial data from external sources
Proficiency in Microsoft Office Suite, particularly Excel
Strong organizational, documentation, and data management skills
Clear, professional communication skills with internal teams and external stakeholders
High attention to detail and accuracy
Ability to work independently while managing multiple priorities

Nice To Haves

Experience overseeing or supporting field-based or remote teams
Background in logistics, travel coordination, or field operations
Familiarity with asset mapping, data collection, or geospatial projects
Demonstrated ability to contribute at a leadership or executive-support level

Responsibilities

Oversee GIS and mapping workflows, ensuring accuracy, completeness, and on-time delivery
Create, update, and maintain maps using GIS software
Request, receive, review, and manage GIS data (including shapefiles) from clients and external partners
Review incoming spatial data for usability, technical requirements, and quality control
Track and prioritize mapping and data requests to meet internal and client deadlines
Prepare internal operational, GIS, and performance reports for leadership review
Supervise and support a team of Field Data Collection Specialists
Coordinate weekly travel schedules, logistics, and accommodations for field staff
Serve as an escalation point for field issues, workflow questions, and operational challenges
Monitor field progress and ensure data collection standards and timelines are met
Assist with onboarding, training, and performance support for field personnel
Report directly to the VP of Operations on operational performance, risks, and improvements
Work closely with the executive team to support strategic initiatives and operational planning
Provide insights and recommendations to improve field efficiency, data workflows, and internal processes
Communicate professionally with clients to clarify mapping and data requirements
Coordinate with city and county officials as needed to support mapping operations
Manage travel documentation, receipts, and operational records
Support the daily administrative and operational needs of a small internal team
Utilize Microsoft Office (Excel, Word, Outlook) for tracking, reporting, and communication