Operations Specialist Reno-Stead Airport

Reno-Tahoe Airport Authority • Reno, NV

5d • Onsite

About The Position

The Reno-Tahoe Airport Authority (RTAA) is seeking a qualified candidate to join our hard-working Reno-Stead Airport team as an Operations Specialist. This role involves performing a wide variety of highly responsible administrative functions at Stead, a 5,000-acre facility supporting general aviation services and serving as an FAA designated UAS (drones) test range. The position operates under general direction and performs paraprofessional duties in an assistive role for the Reno-Stead General Aviation Airport. This involves interacting with internal and external customers via phone, email, and written correspondence, requiring analytical and critical thinking to determine appropriate actions. Incumbents have a moderate degree of latitude in accomplishing goals and objectives, and problem resolution often requires research, comparison, and examination of detailed information. The nature of the work includes regular involvement in tasks of a sensitive or confidential nature.

Requirements

• High School Diploma or equivalent.
• Three (3) years of increasingly responsible experience providing administrative support to a high-level official, executive, and/or senior manager.
• Possession of a valid Nevada Driver's License.
• Ability to obtain and maintain eligibility to hold a Security Identification Display Area (SIDA) badge.
• Ability to remain in a stationary position for long periods of time, reach, bend, climb, lift, push, and pull items.
• Must be able to communicate clearly verbally and written in English to customers and coworkers, and in person via telephone and on radios.
• Ability to lift or move objects up to 40lbs on occasion.
• Must have the ability to traverse as needed within the Terminal buildings.
• May be exposed to weather conditions traversing from vehicles to office area during seasonal weather events.

Nice To Haves

• Associates degree preferred.
• Registration as a Nevada Notary Public required within first 12 months of employment.
• Complete and obtain the FAA Basic and Advanced Operations Safety classes within twenty-four (24) months of hire.

Responsibilities

• Coordinate hangar inspection process with tenants and Airport Fire Inspectors, minimizing inconvenience and maximizing productivity through organization and detailed inspection protocols.
• Draft and deploy Notice to Airmen (NOTAMS) and airfield condition reports to maintain safe conditions on the airfield, and update the Automated Weather Observation System (AWOS).
• Maintain and administer the security card/gate access program.
• Monitor and understand the process for reviewing security cameras.
• Handle may-day calls, track down information on missing aircraft, and communicate status.
• Assist Airport Staff with tracking and information needed to maintain environmental compliance throughout the property.
• Calculate costs for various units of service and compare fee collections to associated costs; obtain cost estimates and recommend consolidation and/or negotiate optimal fee structures.
• Maintain and update the calendar of events for the public-facing website.
• Assist with multiple aspects of tenant relations, special events, and communicating necessary, pertinent information.
• Provide Snow Desk support at Reno Stead Airport and, if needed, at Reno-Tahoe International Airport.
• Create and provide new employee orientation tours for Stead Airport for organizationally hired new employees.
• Serve as liaison to building managers, owners, and contractors to maintain and coordinate general maintenance, building environments, building security alarm and phone systems, codes, and passes.
• Receive and screen telephone calls, emails, and/or correspondence; take detailed messages; assess relative importance; respond to requests for information; recommend action to resolve the request or complaint or refer to higher-level staff for response or disposition.
• Provide support for the organization, scheduling, and coordinating of special events, projects, activities, and annual safety inspections.
• Maintain schedule for Stead terminal community room; provide onsite support; work with finance and economic development to process agreements and payments with community groups and users of the room.
• Research and assemble information from a variety of sources for the preparation of reports and correspondence.
• Format, edit, and produce a variety of complex materials such as letters, memoranda, correspondence, Board agenda materials, reports, presentations, and other documents, often of a highly sensitive and confidential nature, from rough draft or verbal instruction; review drafts for proper punctuation, spelling, grammar, accuracy, completeness; and review for compliance with RTAA standards, policies, and procedures.
• May be deemed to be essential personnel as part of RTAA’s Emergency Response Team and may be required to respond to airport incidents as requested/required.

Benefits

• Employer paid contributions to the Nevada PERS retirement program
• 100% employer paid health insurance for the employee (effective first day of the month after your hire date)
• Paid vacation and sick leave
• 14-paid holidays per year
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED