Operations Specialist, Commercial Operations Specialist

DoorDash USA•Concord, CA

5d•$24 - $35

About The Position

This role offers a unique opportunity to participate and build regulated drone delivery operations by working cross functionally with Flight Operations and being a part of the Ground Operations team. The specialist will identify operational risk and escalate safety-critical matters to the Ground Operations Lead. They will also assist in all operational tasks outside of flight, such as Drone Dropoff Points, manual data collection, and merchant launch readiness, as well as work on other Commercial Operations associated tasks assigned by management.

Requirements

Strong operational judgment and risk-based decision-making capability
Ability to communicate clearly with executive leadership, maintenance, and operations crew
Maintain uncompromising standards for safety, compliance, documentation, and accountability
Thrive in environments where precision, operational discipline, and scalability are critical

Responsibilities

Support the Commercial Ground Operations team in assigned tasks
Collaborate with software and hardware teams to provide structured operational feedback on production systems and tools
Work closely with Flight Operations & support on the ground
Identify operational risk and escalating safety-critical matters to the Ground Operations Lead
Assist in all operational tasks outside of flight - ex. Drone Dropoff Points, manual data collection, merchant launch readiness, etc.
Work on other Commercial Operations associated tasks assigned by mgmt