Operations Specialist - Millwork

Clyde Companies•Salt Lake City, UT

1d•Onsite

About The Position

Sunpro’s Operations Specialist - Millwork assists in driving the efficient operation, and production, of interior and exterior doors. This role is responsible for leading and directing all personnel activities at the door shop, including performance management, day-to-day supervision, and managing employee requests. The specialist will also design and implement operational efficiencies using lean manufacturing principles and 5S initiatives, coordinate all operations for door production, and ensure orders are delivered according to stringent operational schedules. Additionally, the role involves engaging with customers, vendors, and associates, completing transactions, assisting with customer problem resolution, and proactively managing inventory needs. The Operations Specialist will also coordinate the production and fabrication of doors according to customer requirements and company standards, operate equipment for manufacturing, and champion safety by maintaining a safe working environment and identifying potential hazards. Adherence to company policies and procedures is also a key aspect of this role.

Requirements

Strong knowledge of SBM products and services, especially with regards to millwork.
Excellent communication skills (both written and oral) as well as strong interpersonal and relationship building skills.
Excellent customer service skills.
Practical mathematic and measuring skills.
Effective management skills.
Able to function effectively as part of a high-performance production team.
Ability to achieve performance objectives in a time-sensitive and quality-centered environment.
Demonstrate initiative and reliability with minimal supervision.
Associates degree preferred
3-5 years of experience in Millwork or a related field.
3-5 years management experience

Responsibilities

Visualizes, fulfils, and implements the company vision and core values.
Develops a clear understanding of customer needs and provides relevant design and project support.
Leads and directs all personnel activities at the door shop including but not limited to performance management, day-to-day supervision and reporting, managing PTO and any employee’s request.
Designs and implements operational efficiencies using lean manufacturing principles and robust 5S initiatives
Coordinates all operations to produce interior and exterior doors
Delivers orders according to published stringent operational schedules
Engages customers, vendors and internal and external business associates in a friendly and professional manner, providing input, direction, and support.
Efficiently completes customer orders/quotes and other transactions.
Assists (when needed) customers in problem resolution.
Proactively anticipates and advises supervisor regarding inventory needs.
Coordinates the production and fabrication of exterior and interior residential doors in accordance to customer requirements and Company standards.
Operates appropriate equipment to machine and manufacture doors to specifications.
Champions safety always and maintains a safe working environment identifying potential safety concerns and hazards.
Adheres to company policies and procedures as outlined in the employee handbook, etc.
Performs other duties as required.