At WM, the Operations Specialist for Collections provides advanced clerical and administrative support to departmental Managers and assists in coordinating all aspects of daily operations. This role involves troubleshooting and resolving safety, service, and operational issues, maintaining and distributing department-related information, and communicating with other supervisors and managers about operational issues. The Operations Specialist also maintains the office and acts as a proxy for KRONOS for all daily updates for drivers and helpers. Responsibilities include using Microsoft Suite and additional software tools to manage procurement, time and attendance, safety incidents, and contract labor. The role also assists with processing payments and other financial tasks, supports the implementation of operational projects, and communicates with customers and employees regarding service issues, scheduling, and work assignments.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED