Operations Specialist I - Corporate Actions

Royal Bank of Canada•Edina, MN

1d•$50,000 - $80,000•Onsite

About The Position

The primary functions of the Operations Specialist I desk are the processing of the department’s complex voluntary corporate actions. These offers often involve bankruptcies, optional dividends, issues that are held at multiple or foreign custodians, offers that require the submission of paperwork to the transfer agent, or deals with other types of complicated terms and options. The desk also serves as a backup for the department’s team lead and technical team leads.

Requirements

Ability to quickly analyze complex problem situations and provide solutions without direction.
Keen attention to detail, with a zero tolerance for clerical errors.
Work efficiently in high-pressure situations involving uncertainty or lack of information.
Minimum of one year experience processing corporate actions or dividends.
Ability to communicate effectively both verbally and in writing.

Nice To Haves

Experience using advanced Microsoft Office techniques (Excel, Access)
Bachelor’s degree in finance, business or related field.
Previous experience processing corporate actions on the Broadridge BPS system.
Working knowledge of industry regulations surrounding corporate actions, settlement and liabilities.

Responsibilities

Department lead on the processing of the higher risk, more complex voluntary corporate actions. These offers often cannot be facilitated by the system and involve manual processing of instructions, reconciliation, and allocations.
Department subject matter expert for clients, management and less experienced associates with a full understanding of all corporate action procedures, events, and market practices.
Expert understanding of how department processing impacts clients, and other areas in the firm.
Supports and promotes firm and department initiatives setting clear goals and expectations for the workgroup.
Performing double-checks on processed voluntary and mandatory corporate actions by reviewing booking for accuracy before the postings of entitlement to client accounts.
Contribute ideas and recommendations to improve department process efficiencies and mitigate risk.
Back up for department team lead and technical team lead roles when necessary.
Assist with other projects and activities as assigned by supervisor or manager.

Benefits

bonuses
flexible benefits
competitive compensation
commissions
stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Flexible work/life balance options
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Access to a variety of job opportunities across business
401(k) program with company-matching contributions
health, dental, vision, life and disability insurance
paid time-off plan