Operations Specialist - Flagstar Financial & Leasing

Flagstar Bank • Hicksville, NY

43d • Onsite

About The Position

The Operations Specialist supports Flagstar Financial Operations in accordance with procedures and policies set forth by the Bank.

Requirements

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent
• Minimum experience required: 1+ Years prior banking experience preferably in a commercial lending environment.
• Strong attention to detail.
• Proficient in Microsoft Office applications.
• Strong verbal, written and interpersonal communication skills.
• Proficiency working with numbers.
• Ability to work and think independently and collaborate within a team.
• Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights.
• Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
• Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
• Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.
• Physical demands (ADA): No unusual physical exertion is involved.

Nice To Haves

• Prior experience as Teller/Branch Operations and/or Accounting desired.

Responsibilities

• Process incoming customer service calls, email and mail requests.
• Perform daily postings to sub ledger of various forms of payments by check, wire, ACH and internal transfer, ensuring payments are posted to the appropriate accounts.
• Assist the funding department in the daily reconciliation of cash disbursements as needed.
• Research items to ensure all disbursements are accurate and the totals prove.
• Assist with Flagstar Financial and Flagstar Financial Public Funding billing process.
• Perform basic administrative tasks as needed.
• Performs special projects, and additional duties and responsibilities as required.
• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings.
• Accountable to maintain compliance with applicable federal, state and local laws and regulations.

Benefits

• Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees