Operations Specialist - Direct Business

Sanctuary Wealth•Indianapolis, IN

23h•$70,000 - $75,000•Hybrid

About The Position

The Operations Specialist will be responsible for the execution of day-to-day operations of the firm, as well as deliver on firmwide initiatives for development of processes in direct support of the accelerated growth of Sanctuary. The Operations Specialist will have a close working relationship with the Supervision and Compliance Departments to ensure efficient execution on all deliverables for Sanctuary Wealth. This person will assist Sanctuary partner firms with the processing of annuity, insurance, 529, 401(k), and alternative investment items.

Requirements

Experience with operational platforms such as Schwab, Pershing, Fidelity.
Experience in the independent financial services space
Experience with annuity and insurance processing
Willingness to learn and complete various functions within Operations as assigned
Ability to work in a fast-paced environment
Excellent oral and written communication skills
Bachelor’s Degree or relevant industry experience required
FINRA Licensed 7, 66 or 63 (or willingness to attain) preferred

Responsibilities

Assist in the timely execution, processing, and follow up of the firm’s held away business.
Assist in the transfer of direct business for new Partner firms.
New Partner direct business review and carrier setup.
Provide “five stars” support, including but not limited to general questions, transfer status updates, carrier linking, commission processing and new processes.
Oversee Insurance appointments and continuing education for Sanctuary employees.
Interact effectively as liaison between Financial Professionals, clients, and internal departments.
Ensure all department work is processed with accuracy, timeliness, and completeness
Implement and train others on processes and procedures when needed
Retain knowledge of several systems and processing guidelines
Cross train as required to support back-office operations initiatives