Business Operations Specialist

NBCUniversalNew York, NY
1d$80,000 - $90,000Hybrid

About The Position

We are seeking a dynamic and detail-oriented Business Operations Specialist to join the Operations & Technology team, supporting the NBCUniversal News Group.This role blends communications and technical design—including executive presentations, internal communications, branding, and data visualization—with operational support such as chief-of-staff–style coordination, meeting preparation, administrative support, and organizational alignment. The Specialist will serve as a key partner to the News Group Operations & Technology leadership team—providing executive support in communications, presentation design, and operational planning—while also representing the Business Operations team onsite locally at 30 Rock.This is a highly visible creative role that requires discretion and the ability to distill complex business, technical, and financial information into clear, compelling narratives.

Requirements

  • Bachelor's Degree in fine arts, communications, or similar OR equivalent experience.
  • Minimum of 4 years of professional experience in communications design, operations, consulting, or a related field.
  • Expertise with design tools such as PowerPoint, Adobe Creative Suite, or similar applications; experience developing multi-format assets (email banners, signage, web graphics) is a plus.
  • Experience evaluating communications or visual materials and proposing improvements to enhance clarity and impact.
  • Experience or understanding of media, technology, or consulting environments.
  • Must be flexible/ willing to occasionally work outside of standard business hours.
  • Candidates must submit a portfolio or examples of work demonstrating diverse communication design work, executive presentations, data visualizations, and multi-channel visual assets.
  • Must be willing to submit to a background investigation.
  • Must have unrestricted work authorization to work in the United States.

Nice To Haves

  • Strong foundation in visual design principles, including layout, typography, color theory, and brand consistency.
  • Ability to develop and evolve visual standards and templates that ensure cohesive storytelling across presentations, communications, and internal platforms.
  • Comfortable collaborating with technical SMEs to translate complex workflows, systems, and technologies into clear visuals, diagrams, and conceptual mockups.
  • Creative problem-solver who brings fresh, modern design thinking to technical or operational subject matter.
  • Exceptional PowerPoint and graphic design skills; ability to create professional, visually compelling presentations and infographics.
  • Strong written, visual, and verbal communication skills, with the ability to articulate creative rationale and tailor messaging for executive audiences.
  • Financial fluency and experience managing and tracking budgets of various scales.
  • High emotional intelligence, discretion, and professionalism; trusted to manage sensitive and confidential information.
  • Comfortable working in a fast-paced, dynamic environment with competing priorities.

Responsibilities

  • Create and design high-impact presentations for executive meetings, leadership forums, long-range planning (LRP), and strategic initiatives.
  • Translate complex operational, financial, and technical data into compelling visual narratives for a variety of audiences.
  • Develop internal communications, including email updates, newsletters, and business-wide announcements.
  • Collaborate with Enablement and Data & Analytics teams to create supplementary design materials, including data visualizations, SharePoint elements, conceptual diagrams, and wireframes.
  • Produce employee-facing leadership town halls (virtual, in-person, and hybrid), employee panels, and coordinate organizational engagement events, activities, meetings, and off-sites.
  • Coordinate with Operations, Portfolio, and Technology stakeholders to prepare materials for budget & operational reviews, workforce planning updates, and LRP presentations.
  • Support the EVP, Operations & Technology on key initiatives, ensuring follow-through on action items and seamless coordination across functions.
  • Represent the Business Operations team at 30 Rock by supporting onsite coordination, meetings, executive visits, space planning, and workplace/facilities needs.
  • Maintain budget and capital pacing by coordinating with RVPs and NGOT leads to ensure updates are accurate and aligned.
  • Support office coordination and shared administrative responsibilities, including purchasing, invoice processing, vendor and contractor onboarding, and T&E logistics.
  • Assist in the creation and organization of documentation, reports, and templates to support department-wide planning, recurring operational reviews, and annual and ad hoc budget/strategy sessions.
  • Coordinate with Finance, HR, TechOps, and Editorial partners to align deliverables and maintain transparency on progress.
  • Manage recurring meetings, prepare materials, and track follow-ups for divisional priorities.

Benefits

  • This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks.
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