Operations Specialist (Cash Management)

Apex Fintech Solutions•Austin, TX

1d•Hybrid

About The Position

The Operations Specialist (Cash Management) is an entry to mid-level individual contributor within the Cash Management team, responsible for the accurate and timely processing of cash and/or position movements, including outgoing wire transfers, ACH, check disbursements, and position journals. This role works under close-to-moderate supervision, following established procedures and escalating exceptions to senior team members as needed. The ideal candidate is detail-oriented, eager to develop proficiency in disbursement policy and internal controls and committed to accuracy and compliance in a fast-paced operational environment.

Requirements

Bachelor's degree in Finance, Business Administration, Economics, or a related field; or equivalent professional experience.
Minimum 1 year of experience in financial services operations;margin
Experience in cash management, wire processing, or disbursements preferred.
Demonstrated ability to process routine cash movement transaction types accurately under supervision.
Basic to intermediate understanding of wire transfer, ACH, and disbursement workflows; ability to process routine transaction types accurately with appropriate supervision.
Consistent accuracy when reviewing financial instructions and supporting documentation; committed to getting it right the first time.
Ability to follow cash operations policy and SOPs; recognizes when to escalate questions or exceptions to more experienced team members.
Professional written and verbal communication; able to document transaction decisions clearly and respond to routine internal inquiries.
Collaborative team member who supports overall team performance and actively seeks to learn from senior colleagues.
Able to navigate back-office and processing systems with appropriate ramp-up time and guidance.
Able to manage a daily task list against hard processing cutoffs with supervisor support and prioritization guidance.
Open to and actively engages with AI tools, such as Claude, to enhance productivity and accuracy; demonstrates a willingness to embrace emerging technology and apply it to improve day-to-day operational workflows.

Nice To Haves

Experience at a broker-dealer, clearing firm, or custodian.
Familiarity with Apex Clearing systems or equivalent back-office platforms.
SIE, Series 99, or equivalent operations credential is a plus.
Proficiency in Excel and operational reporting tools.

Responsibilities

Process domestic and international wire transfers, ACH transactions, check disbursements, and journal entries in accordance with Apex policy and within required processing windows; review and validate Letters of Authorizations (LOAs) for journals and disbursements under the guidance of senior team members.
Identify transaction exceptions and escalate to management as appropriate; partner with the business, e.g., AML, Legal, and Risk teams to resolve payment exceptions within required timeframes, reducing the risk of payment failures and ensuring timely settlement; document all exception notes per established procedures.
Follow Apex Cash Management SOPs and disbursement policy consistently across all transactions; seek guidance on non-standard situations and flag discrepancies or documentation gaps to senior team members.
Perform self-review of own work prior to submission; participate in team quality review processes as directed.
Assist with the daily completion of supervisory checklist items, ensuring all required tasks, approvals, and signoffs are documented accurately and on time.
Respond to routine and ad hoc requests from clients and internal teams (Client Services, Compliance, Risk etc.) in a timely and professional manner; assess urgency, gather required information, and coordinate with appropriate teams to ensure accurate resolution within agreed service level agreements (SLAs), escalating complex matters as appropriate.