Operations Site Manager - Janitorial
About The Position
Verde is seeking an Operations Manager who thrives in fast-paced environments, leads with positivity, and is passionate about creating exceptional experiences for both employees and customers. This Operations Manager role is responsible for overseeing day-to-day execution across assigned customer accounts while driving service excellence, safety, sustainability, employee engagement, and customer satisfaction. The Operations Manager plays a critical role in ensuring operational consistency, developing high-performing teams, and maintaining strong client partnerships that support long-term success.
Requirements
- Minimum of 2 years of progressive operations experience, preferably in janitorial, facilities, or service-related industries
- Minimum of 2 years of supervisory experience managing direct reports
- Strong organizational, problem-solving, and time management skills
- Ability to manage multiple priorities in a fast-paced environment
- Excellent communication and customer service skills
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
- Ability to perform physical activities required for operational oversight, with reasonable accommodations available
- Frequent walking and use of hands for handling tools and equipment
- Occasional standing, sitting, and repetitive motion
- Ability to lift up to 25 pounds as needed
Responsibilities
- Identify, address, and mitigate safety hazards and operational risks across assigned sites
- Conduct regular safety inspections and implement corrective actions when needed
- Investigate incidents, accidents, and near-misses with timely follow-up and documentation
- Reinforce safety awareness, accountability, and training across teams
- Ensure proper PPE usage and compliance with safety protocols
- Maintain working knowledge of janitorial tools, equipment, and cleaning materials
- Support and promote environmentally responsible cleaning practices
- Educate team members and stakeholders on sustainability initiatives and green cleaning standards
- Partner with vendors to encourage eco-friendly products and services
- Identify opportunities to improve efficiency and reduce environmental impact
- Stay informed on industry-leading sustainable cleaning methods and products
- Foster an inclusive, respectful, and team-oriented workplace culture
- Encourage participation in volunteer and community engagement initiatives
- Lead by example by modeling Verde's Mission, Vision, and Core Values
- Promote diversity, equity, and inclusion in daily operations and team interactions
- Deliver exceptional customer service through responsiveness, communication, and follow-through
- Build strong relationships with clients to ensure long-term satisfaction and retention
- Coordinate daily operations, schedules, priorities, and staffing needs
- Supervise, coach, and support team members to achieve operational goals
- Monitor service quality and ensure alignment with company standards and scope of work
- Drive employee engagement through recognition, collaboration, and team support
- Perform additional duties as assigned
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
