CA - Operations Security Manager

Treston Security Services • Los Angeles, CA

2d • Onsite

About The Position

Treston Security Services is currently hiring an Operations Security Manager to support daily security operations, client site management, officer supervision, field inspections, scheduling support, incident response, and overall account performance. The Operations Security Manager will serve as a key field leader for the company and will be responsible for ensuring assigned sites are properly staffed, officers are performing their duties, post orders are being followed, client expectations are being met, and operational issues are handled quickly and professionally. This position requires a hands-on leader who is dependable, organized, professional, and able to manage multiple sites, officers, and client concerns. The ideal candidate must be comfortable working in the field, responding to issues, coaching officers, communicating with clients, and supporting company leadership.

Requirements

• Valid guard card or applicable state security license
• Prior security supervision or management experience
• Reliable transportation
• Strong communication skills
• Professional appearance
• Open availability
• Ability to work independently
• Ability to make sound decisions
• Ability to manage multiple priorities
• Ability to respond to operational issues
• Ability to professionally communicate with officers, clients, vendors, property managers, and company leadership
• Comfortable working days, nights, weekends, holidays, and emergency shifts when needed
• Able to stand, walk, drive to multiple locations, respond to field concerns, and remain professional in high-pressure situations

Nice To Haves

• Previous experience as a field supervisor, operations manager, account manager, security manager, patrol supervisor, scheduling supervisor, or site supervisor
• Experience managing multiple security sites
• Experience handling client communication
• Experience assisting with officer discipline
• Experience completing reports
• Experience reviewing post orders
• Experience supporting 24/7 security operations

Responsibilities

• Conducting site visits, checking officer performance, verifying coverage, assisting with call-offs, supporting last-minute scheduling needs, responding to incidents, and ensuring officers are following company policies, post orders, uniform standards, and client expectations.
• Communicating with clients, addressing site-level concerns, assisting with new account startups, completing reports, conducting officer inspections, supporting investigations, reviewing incidents, assisting with employee coaching, and escalating serious issues to company leadership when needed.
• Assisting with training new officers, reviewing post orders with staff, confirming officers are properly equipped, supporting scheduling and dispatch needs, handling emergency coverage, and ensuring all assigned accounts operate at a high standard.
• Conducting patrol checks, visiting multiple client sites, inspecting officer uniforms, reviewing pass-down logs, checking reporting activity, responding to client complaints, assisting with employee call-offs, supporting post coverage, handling officer issues, responding to incidents, reviewing site conditions, and completing field operation reports.
• Assisting with special projects, event deployments, emergency site coverage, new client onboarding, employee briefings, equipment checks, and operational follow-ups as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed