Operations Scheduling Specialist

Amentum•Springfield, VA

7d•$65•Onsite

About The Position

Amentum is seeking an Operations Scheduling Specialist who is highly organized, analytical, and customer focused professional to join our Operations team in Springfield, VA. The ideal candidate is a proactive problem solver with excellent communication skills, strong attention to detail, and the ability to thrive in a fast-paced operational environment. This role is critical in supporting our customer’s physical security mission by ensuring seamless operational coordination, personnel scheduling, and logistical support. This is a full-time position providing operational mission support and logistics for physical security services. The Operations Specialist will primarily work Monday through Friday from 6:00 AM to 3:00 PM. Flexibility is required, as occasional evening, weekend, and on-call coverage may be necessary to support our 24/7 operations.

Requirements

U.S. Citizen with an active TS/SCI security clearance with polygraph, and the ability to maintain the required security clearance throughout employment.
High school diploma or equivalent required.
Experience scheduling personnel or coordinating staffing resources to meet operational requirements.
Excellent customer service, verbal communication, and written communication skills.
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and web-based applications.
Ability to remain seated for extended periods (up to 8 hours).

Responsibilities

Lead by example and enforce compliance with customer and company policies, procedures, and work standards.
Develop and maintain scheduling processes and business rhythms to review, analyze, and organize shift requests to ensure contract coverage requirements are met.
Coordinate with training and operations management to identify performance trends and training needs.
Provide on-site operational leadership during assigned on-call shifts and in the absence of management staff.
Maintain systems for tracking, securing, storing, and maintaining radio equipment.
Build and maintain effective working relationships with internal and external stakeholders at all organizational levels.
Foster a positive, collaborative team environment while mentoring and supporting team members.
Prepare accurate, detailed, and timely operational reports.
Enforce workplace security policies, procedures, and uniform standards.
Deliver exceptional customer service and continuously seek opportunities to improve operational quality and efficiency.
Exercise sound judgment, make timely decisions, and provide real-time guidance to staff.
Safeguard confidential information and protect Personally Identifiable Information (PII) in accordance with company policies.