Operations Reporting Analyst I

Labcorp•Graham, NC

7d•Onsite

About The Position

Labcorp is seeking an Operations Reporting Analyst to support the RCM Logistics, Lockbox Operations, and Print & Insert teams by compiling, analyzing, and distributing operational data. The role provides timely and accurate reporting to support workflow efficiency, performance tracking, and compliance. It works with cross-functional teams to maintain reporting schedules, troubleshoot data discrepancies, and contribute to process improvements. The position is based in Labcorp’s office at 1225 Jay Lane, Graham, NC. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. ET.

Requirements

Associate’s degree with at least 3 years of experience in data analysis and reporting.
Expertise in data extraction, analysis, and reporting.
Ability to work with and reconcile data from multiple sources.
Strong analytical and problem-solving abilities.
High attention to detail and accuracy.
Excellent organizational and time-management skills.
Ability to manage multiple priorities and deadlines.
Strong written and verbal communication skills.
Ability to work independently and collaboratively in a fast-paced environment.
Ability to present findings and recommendations to operational leaders.

Nice To Haves

Bachelor’s degree in Business Administration, Information Systems, Data Analytics, Healthcare Administration, or a related discipline.
At least 2 years of experience generating and maintaining operational reports and working with large datasets.
Advanced Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, formulas, and chart creation.
At least 2 years of experience in healthcare operations, revenue cycle management, lockbox operations, document processing, or logistics environments.
At least 2 years of experience creating dashboards and data visualizations.
Experience with Microsoft Access, SQL, Crystal Reports, Power BI, or comparable reporting tools.
Knowledge of process improvement methodologies and performance reporting.

Responsibilities

Generate, validate, and distribute daily, weekly, monthly, and ad hoc operational reports.
Monitor and analyze key performance indicators across RCM Logistics, Lockbox Operations, and Print & Insert functions.
Develop, maintain, and enhance reporting templates, dashboards, and data repositories.
Create custom reports and analyses to support operational leadership and business needs.
Audit data for accuracy, completeness, and consistency, and investigate reporting discrepancies.
Perform trend analysis and provide historical reporting to support operational planning and forecasting.
Document reporting processes, workflows, and standard operating procedures.
Present reporting results and data insights during department and leadership meetings.
Support process improvement initiatives through data collection, analysis, and reporting.
Extract, manipulate, and validate data from multiple systems and data sources.
Collaborate with internal stakeholders to identify reporting requirements and improve reporting efficiency.