Operations Project Manager, Library Finance and Operations
About The Position
Duke University Libraries is seeking an Operations Project Manager to serve as a strategic operational partner within the Finance & Operations Division. This role will support cross-functional initiatives, operational planning, and divisional project management. The Operations Project Manager will collaborate with leaders across Human Resources, Finance, Technology Operations, Facilities & Security, and the Library Service Center. The position aims to advance strategic priorities, strengthen organizational effectiveness, and drive informed decision-making through project management, business process improvement, workforce and resource planning, operational analysis, and executive support.
Requirements
- Bachelor's degree in related field.
- Two years of progressively responsible experience in project management, business operations, organizational effectiveness, higher education administration, or a related field.
- Demonstrated experience leading cross-functional initiatives.
- Advanced project management, organizational planning, analytical, communication, and collaboration skills.
- Experience preparing reports, dashboards, and executive-level presentations.
- Advanced Microsoft Excel and Microsoft 365 skills.
Nice To Haves
- Master's degree
- Higher education experience
- PMP/Lean Six Sigma/Prosci certification
Responsibilities
- Lead complex projects and strategic initiatives spanning multiple operational units.
- Develop project plans, timelines, deliverables, communication strategies, and budget projections.
- Monitor project progress, identify risks, and facilitate timely resolution of barriers.
- Coordinate implementation of divisional priorities and operational improvements.
- Prepare executive project updates and recommendations for divisional leadership.
- Evaluate business processes and lead continuous improvement initiatives across Finance & Operations.
- Develop and maintain divisional standard operating procedures and operational documentation.
- Coordinate divisional planning activities and monitor progress on leadership priorities.
- Facilitate collaboration among operational departments and campus administrative partners.
- Serve as liaison between Library staff and campus administrative units.
- Research and recommend best practices to improve operational effectiveness and performance.
- Oversee lifecycle of contracts, MOUs, and interdepartmental agreements.
- Coordinate workforce planning and position management activities.
- Monitor staffing metrics, recruitment progress, vacancies, and personnel funding.
- Develop workforce and financial dashboards for planning and forecasting.
- Analyze trends and provide recommendations supporting resource allocation.
- Support budget planning, reporting, and operational analysis.
- Prepare executive briefings, presentations, and decision-support materials.
- Coordinate cross-functional activities on behalf of divisional leadership.
Benefits
- Comprehensive and competitive medical and dental care programs
- Generous retirement benefits
- Wide array of family-friendly and cultural programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
