Operations Project Manager (Outpatient Behavioral Health)

Athena Care•Nashville, TN

1d•$60,000 - $65,000

About The Position

Athena Care has been offering high quality, accessible mental health care for over twenty years. They are an insurance-based practice growing across Tennessee and are looking for an Operations Project Manager to join their team. They offer a comprehensive range of services including psychological testing, IOP/PHP, Spravato/IM Ketamine, TMS, psychotherapy, group therapy, and general psychiatry. The company culture combines rigor and high-quality care with a fun and friendly work environment, aiming to support the operations team so providers can focus on patients.

Requirements

High school diploma or equivalent required
2+ years of project management experience required
A strong technical aptitude and the ability to learn quickly and effectively manage complex systems
HIPAA-savvy and comfortable in mental healthcare; understanding of healthcare privacy regulations and their application to both systems and workflows

Nice To Haves

Bachelor’s degree in Healthcare Administration, Information Systems, Business Administration, or related field preferred
experience within a healthcare or behavioral health setting strongly preferred
Experience with EHR systems, phone and telecommunications systems management preferred

Responsibilities

Lead end-to-end project management for operational initiatives including system implementations, process redesigns, technology upgrades, and workflow improvements
Develop and manage comprehensive project management plans from inception to execution; you may have multiple concurrent projects and will work cross-functionally to push the project to completion
Serve as owner and subject matter expert for core systems, maintaining documentation and SOPs, monitoring performance, and ensuring continuous improvement
Evaluate and recommend new technologies and tools to support our growth and scaleability