Operations Project Manager

Carrier Enterprise•Orlando, FL

3d•Onsite

About The Position

The Operations Project Manager is responsible for leading and coordinating cross-functional operational initiatives that drive efficiency, accountability, and financial performance across the region. This role owns the execution of key operational processes, ensures alignment between departments, and manages projects that improve workflow, inventory accuracy, and service outcomes. The position serves as a central point of coordination across operations, finance, logistics, and field leadership, ensuring projects are executed with clear ownership, defined timelines, and measurable results.

Requirements

High School diploma or equivalent is required
Four (4) years of warehouse or related experience, two of which being specific to operations.
Requires knowledge of inventory management procedures and general warehousing terminology and practices.
Skills in mathematics and spreadsheets are vital.
Must have the ability to multi-task and be detail orientated with good organizational skills and able to work in a fast-paced environment.
High level of accuracy and attention to detail required
Excellent verbal and written communications skills.
Respect for all People: Respects people of all backgrounds
Must have responsible work habits and pass any pre-employment test, drug test, and background check.

Nice To Haves

Familiarity with operations, warehouse and inventory management systems preferred.
Safety Orientation: Demonstrates awareness of company safety policies and procedures; includes ability to identify and report safety hazards, and the ability to encourage others to work safely
Adaptability/Flexibility: Ability to change or adapt work practices, priorities, or procedures or to reschedule activities in response to changing conditions or multiple work demands
Teamwork: Ability to work well with others in a group, cooperate with others, offer to help when needed, and foster a team climate within the group where members are committed to a common goal. Requires good people management skills.
Problem Solving: Using a systematic and effective approach in analyzing information in order to come up with good business solutions to problems
Initiative: Must be a self-starter and detailed oriented. Must have the ability to think and take constructive and proactive action at work without being urged; skill and ability in taking the lead in forwarding new ideas or work methods
Foundational Skills: Ability to understand written material and ability to write using correct spelling, punctuation, and grammar; ability to add, subtract, multiply and divide using fractions or decimals.
Knowing the Business: Maintain a high level of knowledge of Distribution and Fulfillment Warehouse operations, products, etc.
Ability to handle multiple tasks knowledge of supplies, equipment, and/or services ordering and inventory control.
Ability to reconcile stock counts to report data.
Database management skills.
Ability to analyze and solve problems.
Ability to prepare routine administrative paperwork.
Ability to receive, stock, and/or deliver goods.
Must have above average excel skills, including; create spreadsheets, create pivot tables and charts, use and write formulas and functions, be fluent in: VLOOKUP, and conditional formatting, use sort, filter, and other data analysis functions.
Team Player.
Sense of urgency and capable of working under pressure.
Focus on work accuracy and attention to detail.
Excellent communication (written and oral) and interpersonal (Teambuilding) skills.
Proven commitment to customer service and a safe working environment.
5+ years of Distribution and sales leadership experience required, with at least 3 years in a leadership role.
Bachelor's degree in Business Administration, Marketing, or a related field preferred. Master's degree is a plus

Responsibilities

Leads operational initiatives from initial identification through implementation, ensuring projects are clearly scoped, properly assigned, and completed on time.
Partners across operations, warehousing, finance, and logistics to improve workflow execution, resolve issues, and drive measurable results.
Oversees AP and invoice-related workflows.
Supports backlog reduction efforts.
Manages damage claims and recovery processes.
Improves inventory accuracy.
Coordinates order flow, shipment follow-up, and warehouse transfer exceptions.
Supports cycle counts, physical inventories, freight coordination, reconciliation of system reports, and cross-regional operational needs.
Serves as a central point of coordination for operational communication, issue resolution, reporting, and accountability, while helping strengthen process consistency, visibility, and overall operational performance.
Assists with all other duties required by management.