Operations Project Manager, External Manufacturing

SERVIER MONDE • United States, CA

1d • Remote

About The Position

As a part of the External Manufacturing organization, the Operations Project Manager is a core member of the Virtual Plant Team (VPT), which is comprised of Quality, MSAT, Procurement, and Supply Chain. This role will support the tactical, day-to-day operational aspects of the VPT in providing oversight to contract manufacturing organizations (CMOs). This position will oversee all stages of VPT priority projects, working with cross-functional global teams. The ideal candidate has a project management foundation and a passion for building and improving standard work processes and tools.

Requirements

• Bachelor of Science in Scientific or Engineering field with a minimum of 5 years of relevant work experience
• Project Leadership – ability to lead cross-functional teams through project lifecycle using a collaborative approach to build consensus
• Influencing – using influencing skills and techniques to communicate with people at multiple levels within the company
• Organization – managing multiple projects concurrently and having consistent approach to communication and project updates
• Detail oriented – providing the right level of detail to the right audience
• Demonstrating a responsible and accountable mindset
• Focus on risk identification and mitigation management
• Emphasis on continuous improvement and operational excellence
• Demonstrates transparent and authentic working style
• Excellent verbal and written communication skills, capable of adjusting communication style between tactical teams, strategic teams, and executive teams

Nice To Haves

• Project Management certification or equivalent course work
• Lean/Six Sigma certification or equivalent course work
• Experience with successful implementation and use of project management software/tools
• Experience with data analytics and metrics reporting software/tools
• Experience leading/working within cross-functional, cross-company, global teams
• Experience in a regulated industry (Manufacturing, Pharmaceutical, FMCG)

Responsibilities

• Provide day-to-day operations support to the VPT, ensuring appropriate oversight to one or more CMOs.
• Utilize, and in some cases create standard work processes and tools for all aspects of operations project management, including but not limited to: Meeting agendas, minutes, and action items; Visual dashboards related to performance, risks, project status, etc.; Creation and management of all required project plans (e.g. schedule, communication, stakeholder, risk identification/management, escalation, etc.); Planning, executing, monitoring, controlling, and closing of priority projects; Monthly, Quarterly, and Yearly reporting; VPT roadmap, VPT snapshot, batch tracker, exceptions and actions tracker, customer requests, scopes of work (SoW); and Operations Review Meeting (ORM) scheduling and preparation activities.
• Serve as project manager for priority VPT projects (e.g. VPT specific scope related to tech transfers, technical process improvements, product or market launches, business process improvements, etc).
• Plan and execute projects/tasks as needed in alignment with Industry and External Manufacturing Business Excellence (e.g. Portfolio Management (PMO); Data, Digital and Information Systems (DDIS); and Operational Excellence (OpEx)).
• Support ad-hoc projects/tasks as needed for cross-functional ExM Organization.
• Support data collection and reporting of Key Performance Indicators (KPIs) using an established process and performance dashboard.
• Facilitate the development and management of mitigation plans to improve performance, as needed.
• Support data collection and reporting related to raw material and CMO risk assessments; help develop and manage the associated mitigation plans.
• Support risk management related tasks/initiatives, as required.
• Assist in management of unexpected events by gathering information and determining the scope and impact of the crisis.
• Support planning and implementation of a crisis management plan, including communicating with stakeholders, managing resources, and taking actions to mitigate the impact of the crisis.
• Promote continuous improvement by analyzing the crisis and response to identify lessons learned and improve future crisis management efforts.
• Apply a continuous improvement mindset to consistently seek ways to improve our business and ways of working.
• Apply systematic and structured approaches to enhance the efficiency and effectiveness of our business and ways of working; streamline operations to eliminate waste, reduce costs, and improve productivity.
• Investigate, propose and implement new tools and/or software for documentation tracking, metrics, data management, etc.

Benefits

• medical
• dental
• vision
• flexible time off (Servier provides unlimited sick time and flex time, and does not accrue time off)
• 401(k)
• life and disability insurance
• recognition programs
• Short-Term and Long-Term incentive programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level