Operations Program Manager

JLL•Charlotte, NC

1d•$100,000 - $150,000•Remote

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. A Program Manager is accountable for identifying strategic priorities, coordinating overall project direction, and implementing a cohesive set of transformational activities to achieve critical business outcomes. Within each project that they manage, they are responsible for assessing risk to the business, orchestrating clear and timely stakeholder communication, as well as establishing and maintaining robust governance practices throughout the program lifecycle. This program management role will focus on the areas of engineering, facility management, sustainability and project management. The Program Manager will collaborate closely with the Client, Operational & IFM Lead and Senior Leadership Team to detect areas of improvement, align projects with overarching business strategies, and drive initiatives that elevate account performance. The Program Manager combines complex information and coordinates various efforts to turn the organization's goals into real results, significantly improving business performance.

Requirements

Ability to effectively communicate with senior level stakeholders including conflict resolution and negotiation
Strong analytical and critical thinking skills including root cause analysis and solution development
Outstanding organizational and time management skills
Ability to work well in a demanding and fast-paced environment
Minimum of 5-7 years experience in commercial real-estate required
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Corporate Real Estate, Facility Management, Engineering experience preferred

Responsibilities

Oversee and help to coordinate various projects and initiatives related to facility management and engineering specifically.
Identify and prioritize strategic initiatives that align with business goals.
Implement activities that drive significant organizational change and improvement.
Gather and analyze complex data from various sources to inform decision-making.
Translate organizational objectives into actionable plans and tangible results.
Effectively manage program parameters inclusive of scope, schedule and change to ensure successful delivery.
Guide the organization through transformational activities and ensure adoption of new processes or systems.