Operations Manager
About The Position
Via Mobility is seeking an Operations Program Manager to ensure organizational effectiveness by providing leadership for the transportation operations of Via Mobility. This role involves working closely with the Directors of Operations to manage and increase the effectiveness and efficiency of each operations service (Flex-Ride, and Via Paratransit services), and the Denver call center through improvement to each function as well as coordination and communication between support and business functions. This position will have direct reports. The role requires strong interpersonal and communication skills, excellent decision-making and problem-solving abilities, and a willingness to work a flexible schedule that may include occasional evenings or weekends.
Requirements
- Minimum of a High School Diploma/GED
- Minimum of 3 years’ experience (within past 5 years) managing all aspects of Paratransit or Transportation services
- Minimum 3 years of supervisory experience
- Experience working with older adults, individuals with disabilities, persons with low income and/or limited mobility
- Knowledge of the function, organization, and methods of operations of transit agencies and the basic laws and regulations underlying transit operations
- Excellent interpersonal skills and a collaborative management style
- Strong written and oral communication skills
- Good decision making and problem-solving skills
- Must be willing and able to work a flexible schedule that may include occasional evenings or weekends.
Nice To Haves
- Bachelors’ Degree preferred
Responsibilities
- Ensure organizational effectiveness by providing leadership for the transportation operations of Via Mobility.
- Work closely with the Directors of Operations to help manage and increase the effectiveness and efficiency of each operations service (Flex-Ride, and Via Paratransit services), and the Denver call center.
- Improve each function and coordinate and communicate between support and business functions.
- Manage direct reports.
Benefits
- Flexibility with scheduling
- Ability to bring your dog to work
- Employee Discounts including T-Mobile, Gym Membership & more
- Paid Training
- Paid Time-Off
- Medical, Dental, Vision
- Flexible Spending Account
- Employer paid Life Insurance
- 403b Retirement Plan
- Employee Assistance Program
- Access to Pet Insurance discounts
- Special employee only discounts
- Credit Union Memberships
- Public Service Loan Forgiveness (PSLF) Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
