Operations, Planning & Analytics Manager

PBK•Rancho Cucamonga, CA

2d•$89,888 - $134,832

About The Position

The Regional Director of Operations Planning & Analytics serves as the operational business partner to the Regional Operations Director, providing the planning, forecasting, analytics, and operational intelligence necessary to proactively lead the region. This role integrates resource planning, project forecasting, backlog management, utilization, Salesforce opportunity management, project startup, executive reporting, and operational analytics into a single operating framework that enables better business decisions. Rather than functioning primarily as a systems administrator, this position creates the operational discipline, visibility, and data integrity required for Regional Leadership to effectively manage workload, staffing, financial performance, hiring strategy, project delivery, and regional growth. The role serves as the single source of truth for operational data while partnering with Project Managers, Office Leaders, Client Executives, Practice Leaders, Business Development, Marketing, and Finance to ensure consistent execution across the region. As PBK continues to mature its regional operating model, this position establishes repeatable processes, operating rhythms, executive dashboards, and forecasting practices that can scale across the organization.

Requirements

Operational business partnership
Planning, forecasting, and analytics skills
Resource planning
Project forecasting
Backlog management
Utilization management
Salesforce opportunity management
Project startup
Executive reporting
Operational analytics
Operational discipline
Visibility and data integrity
Workload management
Staffing management
Financial performance management
Hiring strategy development
Project delivery oversight
Regional growth strategy
Partnership with various departments (Project Managers, Office Leaders, Client Executives, Practice Leaders, Business Development, Marketing, Finance)
Process establishment
Operating rhythm development
Executive dashboard creation
Forecasting practices

Responsibilities

Serve as the operational business partner to the Regional Operations Director.
Provide planning, forecasting, analytics, and operational intelligence to lead the region.
Integrate resource planning, project forecasting, backlog management, utilization, Salesforce opportunity management, project startup, executive reporting, and operational analytics.
Create operational discipline, visibility, and data integrity for Regional Leadership.
Effectively manage workload, staffing, financial performance, hiring strategy, project delivery, and regional growth.
Serve as the single source of truth for operational data.
Partner with Project Managers, Office Leaders, Client Executives, Practice Leaders, Business Development, Marketing, and Finance to ensure consistent execution across the region.
Establish repeatable processes, operating rhythms, executive dashboards, and forecasting practices that can scale across the organization.