Operations Mgr

PrimeFlight Aviation Services • Jacksonville, FL

1d • Onsite

About The Position

The Operations Manager is responsible for overseeing all aspects of field operations, including leading the operations team, coordinating with airlines and airport authorities, and ensuring the implementation of operational procedures and policies. In addition to managing day-to-day operations, this role is key in crisis management, handling emergencies and disruptions in close collaboration with senior leadership. Continuous analysis and improvement of operational processes to increase overall efficiency.

Requirements

• 18 years of age or older
• Eligible to work in the United States
• Ability to work in office, onsite, Monday-Friday
• 5 years of Leadership/Operational experience
• Established leader in managing large teams
• In-depth knowledge of airport operational procedures and regulatory requirements
• Strong leadership and team management skills
• Must have a valid state-issued driver’s license with an acceptable driving record
• Communicate effectively in English (reading, writing, speaking)
• Effectively communicate with colleagues and clients, both in-person and through electronic means
• Pass a background check and drug screen

Nice To Haves

• Project Management experience is a plus

Responsibilities

• Manage the delivery of services for customer airlines and airports in accordance with the contract and within the agreed budget level
• Ensure safety and security policies and procedures are in accordance with all applicable standards set
• Liaise with airline station managers, airport operations managers, handling agents, Customs, Immigration and Security officials, and other airport stakeholders
• Manage local Recruiting and Staffing initiatives, following recruiting and hiring policies and procedures and ensuring staffing levels are maintained to meet internal/external service level/quality assurance standards
• Monitor performance and take action to correct any shortfalls
• Collaborate with Senior leadership operational gaps, irregularities and audits
• Guide and mentor the local team
• Investigate and report all accidents, incidents, and irregularities, including work-related accidents/incidents, passenger incidents involving PrimeFlight employees and property and/or aircraft damage
• Ensure compliance with all local, state, and federal regulations and laws as well as required security measures
• Promote and support workplace diversity initiatives
• Assist and/or lead startup operations across all lines of business
• The ability to backfill open leadership positions during times of vacancy
• Perform any additional duties as assigned by management

Benefits

• PrimeFlight Aviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed