Operations Mentor (AM Order Filling & Supplies)

Len Busch Roses•Plymouth, MN

8d•Onsite

About The Position

This position supports entry level employees’ success by developing a trusting relationship with them, ensuring the mastery of standard processes used to pack and ship high quality plants and flowers, focusing on quality, accuracy, and timeliness. Our mentors listen and advise, encourage and inspire and foster social connections with others. This role desires to help the team succeed through supporting and coaching employees to live the LBR values, embrace their tasks, and understand the LBR vision of amazing and delighting our customers with clearly superior products and extraordinary service and solutions.

Requirements

Ability to stand for 8 hours or more during shifts
Ability to work well under pressure in a high-volume, fast-paced environment
Must meet the physical demands of the role including lifting, standing, and moving throughout the facility.

Nice To Haves

Bilingual (English/Spanish) strongly preferred
1–2 years of leadership experience in a warehousing, logistics, or order fulfillment environment.

Responsibilities

Ensure trainees execute with excellence
Provide clear direction, encouragement and inspiration on following all steps, sequences, and critical points of standard processes
Identify and close the gaps between current performance and goals
Use labor tracking metrics to analyze and communicate status
Promote a culture that encourages the ability to think differently
Ensure safe behavior
Listen and advise
Encourage and Inspire
Foster social connections with others
Perform and Train Order Filling Employees
Pick correct number and quality of units (may use scanner)
Pack and Box orders according to standard work and specifications
Consolidate carts & racks with product, adjusting for expiration date
Perform cycle counting with adjustments and issue resolution
Operate forklift
Downgrade products when expired or below spec
50’s loading
DSD Picking and Loading