Operation Manager

Michaels Stores•Boulder, CO

1d•$18 - $23•Onsite

About The Position

The Operations Manager leads the operational processes to deliver sales and profits while protecting assets. This role is responsible for ensuring a well-merchandised and well-stocked store by leading and supporting inventory management processes. The Operations Manager also leads a team of well-trained team members to deliver a customer-centric shopping experience and provide friendly customer service.

Requirements

Retail management leadership experience.

Nice To Haves

Ability to remain standing for long periods of time.
Ability to move throughout the store.
Regular bending, lifting, carrying, reaching and stretching.
Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation.

Responsibilities

Assist Store Manager in planning and supporting the scheduling and execution of store workload.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results.
Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget.
Achieve your KPI’s; manage your team to achieve their role KPI’s.
Manage the visual merchandising standards in store and execution of feature space and seasonal layouts.
Manage and execute the inventory management processes in store.
Manage and execute merchandise operations and Omni channel processes.
Manage and execute shrink and safety programs.
Train, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development.
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others.
Serve as Manager on Duty (MOD).
Acknowledge customers, help locate product and provide solutions.
Cross trained in Custom Framing selling and production.
Assist with Omni channel processes.
Other duties as assigned.