Operations Manager

ConGlobal•Cincinnati, OH

25d•Onsite

About The Position

ConGlobal is a leading expert in multimodal, industrial terminal operations with over half a century of experience in the intermodal industry. We are passionate about innovation and continuously develop products to enhance operations, unlock new markets, and disrupt the status quo. With operations across the U.S., Mexico, and Costa Rica, we possess the largest depot terminal network in North America and specialized technology to drive value, efficiency, and cost reduction. As the Railyard Operations Manager, you will be responsible for leading the day-to-day operations of the railyard terminal staff, with an emphasis on safety, performance, and productivity. You will coordinate and prepare railcars for loading and unloading, verify inbound and outbound train numbers, and manage the movement of ramp crews. In addition, you will identify operational challenges, solve problems to ensure an efficient flow within the terminal, and ensure compliance with all rules, regulations, and policies. Your leadership will drive terminal staff engagement and retention, while you also coach staff on safety matters. Other duties will include administrative tasks, staff scheduling, and ensuring effective communication within the team.

Requirements

Minimum 3-5 years of supervisory experience, preferably in railyard operations or a related field.
Strong safety record with excellence in conducting and documenting safety observations.
Demonstrated ability to delegate tasks effectively and hold team members accountable.
Experience managing shifts of 10–20 employees in a fast-paced operational environment.
Proven ability to monitor, analyze, and improve LPH (Lifts Per Hour) performance metrics.
Ability to lift a minimum of 25 lbs.
Exceptional organizational, multi-tasking, and time management skills.
Excellent communication skills, both verbal and written, are mandatory.
Proficiency in Microsoft Outlook and the MS Office suite of products.
Strong work ethic and the ability to lead by example.
Must pass a pre-employment background verification, physical and drug screening.
Availability to work Night Shift 2:00PM-10:00PM Monday-Friday.

Nice To Haves

Experience managing railyard operations or similar logistical operations.
Familiarity with industry regulations and safety protocols.
Strong coaching and team development skills.

Responsibilities

Lead and manage daily railyard operations, ensuring a safe, productive, and efficient work environment.
Coordinate and prepare railcars for loading and unloading activities.
Verify numbers on all inbound and outbound trains to ensure accuracy and regulatory compliance.
Direct and manage ramp crew movements to maintain timely and effective operations.
Identify operational challenges and implement problem-solving strategies to ensure continuous workflow efficiency.
Enforce safety regulations and company policies, providing immediate coaching and corrective action when necessary.
Monitor and manage LPH (Lifts Per Hour) performance to ensure operational efficiency targets are met.
Promote employee engagement and retention by fostering a positive, performance-driven culture.
Oversee staff scheduling, workforce planning, and shift coordination.
Perform administrative duties including reporting, documentation, performance tracking, and staff training.
Maintain clear and effective communication across teams to ensure alignment and operational success.