Operations Manager

Serenity Mental Health Centers • Denver, CO

2d • Onsite

About The Position

Oversee daily clinic operations, lead teams, and drive operational performance in a fast-growing behavioral health organization. This role is ideal for operational leaders who thrive on structure, metrics, and continuous improvement — no healthcare experience required. The Operations Manager will lead day-to-day clinic operations with a focus on efficiency and consistency, manage team performance, workflows, and operational outcomes, and ensure patients receive timely, professional, and supportive care. Full training is provided, so healthcare experience is not required.

Requirements

• 10+ years of management experience managing 30+ employees
• Proven success managing performance, metrics, and process improvement
• Ability to lead teams in a fast-paced, high-volume environment

Nice To Haves

• Experience in healthcare, behavioral health, or service-based operations
• Background in hospitality, retail, call center, or multi-unit leadership
• Experience supporting change, growth, or scaling operations

Responsibilities

• Oversee daily clinic operations, staffing, and workflow execution
• Lead, coach, and hold team members accountable to KPIs and standards
• Monitor operational metrics and use data to drive improvements

Benefits

• 90% employer-paid medical, dental, and vision benefits
• 401(k) retirement plan
• 10 PTO days (15 after first year)
• 10 paid holidays
• Advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1-10 employees