Operations Manager (20 hours/week)

Social Movement Technologies•Anywhere globally, not just, Remote

3d•$32,000 - $36,000•Remote

About The Position

This is a part-time, 20 hours/week, fully remote position focused on internal systems operations and project management. The role involves a mix of routine and complex tasks, collaborating with team members, and implementing improvements to ensure smooth and efficient operations. The ideal candidate is detail-oriented, a quick learner, enjoys supporting others, and is passionate about building people-power movements for justice. The organization, Social Movement Technologies (SMT), is a nonprofit movement support group dedicated to providing organizing strategy, training, and campaign support for social change groups, with a focus on racial and climate justice.

Requirements

Excellent team communication skills
Able to multitask and juggle multiple projects and communicate reliably about them
Skilled with WordPress, Google Suite, social media posting, project management (either ClickUp or Asana), loading emails and segmenting for email sends in at least one CRM (we use Action Network; MailChimp is not a CRM), Slack best practices
High attention to detail is a must
Excellent proofing and copyediting skills are required
Committed and experienced with movement work
Experience working with or in Black/brown-led groups
Friendly and encouraging, and able to convey this via email, videoconferencing, and phone
Super motivated to learn more and stay abreast of new tech developments
Able to schedule yourself reliably and be attentive to deadlines
Interested in this for more than a year or two
Experienced in project management, understanding how to manage a team and break down deadlines etc.
Movement operations experience is important
Ability to thrive in a fast-paced, demanding environment
Excellent, reliable internet and computer

Nice To Haves

Proficient in both skill areas for Operations Manager and Technology & Product Lead roles, if interested in a full-time combined position.

Responsibilities

Manage SMT's emailing calendar, loading emails in emailing tool (Action Network) and ensuring that emails go out error-free
Work with a translation team to translate content for emails
Run payroll, payments, billing, and invoicing for the team
Respond to questions, inquiries, and quick response requests - both within the team and externally with trainees and others
Post social media content provided to you
Manage team tasks in our project management tool (ClickUp), and help the team stay on track
Collect periodic metrics to gage results in our work