Inside Sales Exempt

Gypsum Management and Supply•King of Prussia, PA

3d•Onsite

About The Position

The primary function of the operations manager is to be responsible for the successful day-to-day management, administration, and reporting of all business activities including, but not limited to, planning, budgeting, scheduling, delivery, inventory accuracy, business metrics, and safety related functions. Those duties are meant to optimize current processes in an organized manner that will increase operating efficiency while empowering employees to be successful. The Operations Manager must successfully adhere to and seek out ways to improve the organization’s levels of service and values. Launch your career with a national building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest assets. As such, we invest in training and strive to provide a work-life balance. Founded in 1971, GMS operates a network of more than 320 distribution centers with extensive product offerings of Wallboard, Ceilings, Steel Framing and Complementary Products. Additionally, GMS operates nearly 100 tool sales, rental and service centers, providing a comprehensive selection of building products and solutions for its residential and commercial contractor customer base across the United States and Canada. In addition to our commitment to delivering exceptional customer service, GMS also fosters a unique employee culture that combines a results-driven environment with a highly entrepreneurial, self-starter attitude. We are committed to conducting our business in a manner that aligns with our values of humility, mutual respect, service to others, and the guiding principle that “you can never go wrong doing the right thing.” GMS is a subsidiary of SRS Distribution, a wholly owned subsidiary of The Home Depot.

Requirements

Bachelor’s Degree
Minimum of 3 years of related work experience
Strong Microsoft office skills
Effective team player and leader with strong communication skills
Strive to do the right thing by displaying trust and integrity.
Embody the principles of servant leadership, even in a non-people management role, by putting the needs of others first, valuing diverse perspectives by sincerely appreciating and considering others’ opinions and ideas and demonstrating a positive and humble attitude.
Demonstrated ability to work independently and on a team; ability to lead, execute and/or delegate as needed, while also collaborating with others to get the job done.
Establish and maintain effective working relationships at every level of the organization; invest in building relationships with the Field Operations and Field Support Center team members.
Help champion an inclusive working environment by: Empowering others to bring their full selves to the workplace. Celebrating, welcoming, and valuing the different backgrounds and experiences that make up our workforce. Recognizing that all team members are valued, regardless of race, background, tenure, or title.
Ability to self-manage, show initiative, be proactive, and drive results.
Communicate professionally, both verbally and in writing to coworkers and customers
Must be able to problem solve and prioritize tasks.
Must be able to manage stress depending on deadlines and ongoing projects.
Must be able to multitask.
Must be able to receive and analyze information.
Must be able to quickly communicate solutions if problems occur.
Must be able to demonstrate a high degree of sound judgement and initiative.

Nice To Haves

Experience in and knowledge of construction industry and building materials strongly preferred.
Distribution experience preferred.

Responsibilities

Effectively navigate operational demands while communicating internally and ultimately servicing the customer/orders the best way possible.
Maintain appropriate inventory levels in the yard and damaged inventory.
Oversee monthly cycle counting and close out procedures.
Understand the financial operations of volume-buy and selling, profit margins, and P & L statements.
Oversee that all delivery personnel adhere to OSHA and GMS policies while working in the warehouse, operating equipment, and at the jobsite.
Perform weekly and monthly GMS management safety reviews in collaboration with the Safety Manager
Oversee the cleanliness and maintenance of warehouse and yard areas.
Responsible for full-cycle delivery management by removing any damaged materials, ensuring orders are stocked correctly, and checked off by the appropriate manager.
Always maintain open and clear lines of communication with customers, informing them of any issues related to their order & delivery if they should arise.
Monitor delivery of materials from other yards to coordinate with agreed upon “Drop Dead” time.
Identify and coordinate daily activities of all team members; inspire your team to achieve desired results in productivity, teamwork, safety, quality, and job knowledge.
Collaborate across departments to drive optimal productivity; foster an environment in which diverse backgrounds are respected and valued.
Ensure performance plans are set, maintained, and continuously improved; generate creative solutions to identify improvements in processes.
Maintain level of service requirements throughout the process
May prepare and track lien releases.