Operations Manager

Caring TransitionsNew Braunfels, TX
Onsite

About The Position

Caring Transitions of New Braunfels & Seguin is growing and seeking a dependable, organized, hands-on Operations Manager to lead estate sale, relocation, downsizing, packing, auction prep, and cleanout projects. This role requires managing people, organizing job sites, problem-solving, clear communication, and the ability to jump in when needed. The ideal candidate will be a strong leader capable of keeping a team productive, maintaining quality standards, and serving families during significant life transitions. The Operations Manager will oversee daily field operations, including employee scheduling, job site leadership, auction preparation, packing and move coordination, client communication, pickup days, and project completion, working closely with the owner to ensure timely job completion, team productivity, and excellent client service.

Requirements

  • Valid driver’s license and reliable transportation
  • Ability to pass a background check
  • Ability to lift and carry items as needed
  • Strong communication skills
  • Comfortable using a phone, taking photos, texting, and basic apps
  • Professional appearance and attitude
  • Must be dependable and able to manage responsibilities without constant supervision

Nice To Haves

  • Operations management experience
  • Team leadership or supervision experience
  • Estate sales experience
  • Online auctions experience
  • Moving, packing, or relocation experience
  • Senior services experience
  • Warehouse or logistics work experience
  • Retail management experience
  • Project coordination experience
  • Customer service experience

Responsibilities

  • Lead and supervise team members on job sites
  • Help schedule employees based on job needs and employee strengths
  • Manage auction prep, sorting, staging, cataloging, photography support, and lot organization
  • Coordinate packing, moving, pickups, cleanouts, and job completion tasks
  • Make sure team members stay focused, productive, and on task
  • Communicate with clients in a professional and compassionate manner
  • Help identify what needs to be sold, donated, discarded, moved, or packed
  • Keep projects on schedule and report progress to the owner
  • Maintain quality control on job sites
  • Assist with problem-solving when unexpected issues come up
  • Help train and guide employees as the business grows
  • Be willing to work hands-on when needed
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